Serendipity

+ there is a huge gap between how the property and the room looks in the website and in reality.

- the staff were friendly and pleasant.

+ temiz ve modern dekorasyon ve kahve çay sınırsız

- lokasyon her ne kadar istasyona yakın olsa da bulunduğu konum veya etraftaki insanlar güvenlik kaygısı uyandırdı bir de akşamları resepsiyonda birinin olmaması bu kaygıyı tavana çıkardı ; bir de lokasyondan dolayı çok gürültü vardı

+ Room was large and clean.

- Getting your bags into the room up a flight of stairs was not fun. Then on exit the elevator wasn’t working so I had to walk down both my suitcases. Area was in the bad part of town. Lots of beggars, graffiti, cigarette butts everywhere. Room looked over into another guest house and over a street with garbage bins and dug addicts.

+ Very friendly guest, she was responding on question per WA quite promptly Took good care of the place

- Main reason for the not so great rating: AC did not work properly (switched on, but was only running at very low level, remote control did not have any impact) , as a result I could not sleep at all

+ Central location

- Not even milk for coffee

+ We really enjoyed our time at Serendipity. The apartment was clean and spacious. The staff were very friendly and helpful. They had a little space to enjoy a coffee.

- The location is convenient to the train stations. That said, I personally didn’t feel very safe at night (not the hotels problem - but something to consider if you are travelling). There are groups of people hanging out nearby and quite a few drunk people lying on benches.

+ Lots of space, a unique location, great bathroom, balcony view. Excellent decor, we were met by a very friendly staff member with excellent food suggestions. Coffee pod machine available

- maybe the stairs, but we knew there would be stairs. Outside in the square there was some ‘riff raff’ but we felt quite safe

+ einfache, ästhetisch ansprechende moderne Zimmer/Bäder, Kaffee zur Selbstbedienung in der Lobby, freundliches und hilfsbereites Personal (auch englischsprachig), hervorragende logistische Anbindung Achtung: Die Google-Ortsanzeige ist ungenau: der Eingang der Unterkunft liegt links neben der McDonalds-Filiale

- Die Piazza Garibaldi hat eben die Atmosphäre eines Bahnhofsviertels, vorsicht Taschendiebe, insb. in den Seitengassen! Dennoch ideal für Leute, die mit dem Alibus oder Zug anreisen.

+ Tea/coffee making facilities in shared area.

- Lift was awkward with luggage. Noisy outside with people and street cleaning.

+ Alessandra was pleasant and helpful at check-in as well she messaged me with a list of activities for New Years Eve in Naples. She responded quickly to any questions I had via What's Apps. The lobby was nicely decorated with a Christmas tree, a coffee machine was available and tables to sit if you brought take-out. No breakfast was offered. The room was huge but minimal decorations so not much personality. Bed was comfortable and bathroom facilities were great. Close walk to the Naples central train station & metro station which was convenient. We felt safe enough there

- No real concerns as our needs were met. I thought it was a bit overpriced - maybe b/c it was New Years Eve?

+ Proximity to everything. Great location.

- No complaints.

+ Super big rooms, perfect location right near the central station & the metro line, stuff was absolutely AMAZING! super nice and helpful

- The property is on the second floor, so you need to either use the elevator or take the stairs, I found the elevator to be a bit small for me and my luggage, so I did some workout to the it up the stairs, not the end of the world, but something to note.

+ Tolle Lage um die Stadt zu erkunden, sehr zuvorkommende Hosts, gratis Tee und Kaffee jederzeit verfügbar, super sauber! ❤️

+ Immaculate and convenient to everywhere near the drain station.

- N/A

+ Staff were excellent, like aboutique hotel,our train from Bari arrived at 13.00 we were able to leave our bag's no hassle. We had one night in Naploli and a late flight the next day, we left our bag's again and collected them at 18.00, airport bus and Naploli Centrale is C. 200 metres, great location. The room was huge, spotlessly clean and comfortable in a beautiful building. City Centre location relatively quiet and spacious.

+ Clean and comfortable.

+ Sehr modern und schlicht eingerichtet, aber an alles gedacht. Es gibt sogar eine gratis Zahnbürste sowie gratis Kaffee.

- Der Garibaldi Platz ist sehr belebt und nicht die schönste Ecke von Neapel, aber für eine Zwischenübernachtung zum Flughafen verkehrstechnisch perfekt.

+ Beautiful room with view of Vesuvius. Close to the station and the centre. Lots of advice and information which was so helpful.