Casa De Shangrila

- I had an extremely disturbing experience at this hotel. What happened was not a misunderstanding , it was deliberate and dishonest. 1. Booking.com Price Manipulation I booked through Booking.com with a confirmed rate. Upon arrival, the receptionist Betty attempted to charge me more than the agreed price. After significant back and forth, she finally agreed to honor the correct rate, but only if I promised to leave a “very good review.” This alone tells you everything about how this business operates. 2. Fake “Private Taxi” Charge I specifically paid for a private taxi at 7:45 AM to catch my ferry. I confirmed multiple times with Betty that it would NOT be a shuttle. I was assured it was a private car. At 7:45 AM, no taxi arrived. The morning staff then admitted they do not even offer private taxis, only a free shuttle for certain ferry passengers. In other words, I was charged for a service that does not exist. Betty simply pocketed money for what turned out to be a free shuttle. To make matters worse, the shuttle initially dropped me at the wrong ferry terminal. This was not confusion. It was misrepresentation. 3. Completely Unclean Room Facilities are very outdated. The room had not been properly cleaned between guests. It was dirty and there was an empty beer bottle left on the windowsill when I entered. If they cannot remove trash, it raises serious concerns about overall hygiene standards. This establishment operates in a way that feels deceptive and unprofessional. I would strongly advise travelers not to stay here. Be cautious and double-check everything in writing if you do choose to stay here.

+ La literie

- Très très bruyant Min lit était collée au canapé le mec qui gérait les arrivées regardait la télévision à fin Plus tard dans la soirée d autres clients se sont installés dans la canapé à parler très fort avec la télévision aussi à fond . La chambre est collée à la cuisine donc odeurs de la cuisines plus bruits des conversations interminables dans la soirée Un enfer. Le personnel n est pas agréable. Ils récitent leur s consignes d accueil par cœur. Ils int demandé 10us$ pour garder ma valise 1 semaine . Si vous voulais dormir n y allait pas. Pour 90us$ la nuit vous pourrez mieux

+ Douche

- Kamer

- une dizaine de chiens qui ont aboyés toute la nuit un matelas gonflable au sol en guise de 2ème lit

+ Ubicación

- No había presión en la ducha, no salía casi agua y el agua caliente tardaba mucho tiempo en salir

+ The relaxing area

- It has bed bugs in the room

+ Que se podía cocinar

- La poca higiene del lugar, la habitación no estaba muy limpia, debajo de las camas se veía un montón de polvo y basura que YA estaba cuando llegamos. Los baños, en ningún momento se indico que eran compartidos con los demás huéspedes, en los dos días que estuvimos ahí no se limpiaron en ningún momento, había agua en todo el piso de los baños, los inodoros estaban sucios todo el tiempo, etc.

+ L’hôtel est très propre et la décoration chaleureuse. La terrasse a l’arrière est vraiment agréable et la clim dans la chambre très appréciée. A 10min à pieds des taxi boat et juste derrière la gare routière

- Le quartier peut sembler un peu creepy lorsqu’on arrive surtout si on arrive à pieds (nous sommes arrivés de la gare routière) mais nous n’avons eu aucuns problèmes

+ Fantastic value, not at all noisy although they have shared facilities, comfortable beds, good Ac, great service (managers, etc) and the location is within walking distance to everything you may need to enjoy your trip as well as the bus station which is a major plus as well as the complimentary 2 beers upon entering.

- The area is alil bit sketchy if you're not accustomed but as with all major cities it carries risk but once you're being aware, it's fine...I never felt unsafe while walking around or on the property...still you have to be mindful because the area surrounding is deemed as dangerous compared to the touristic north zone.

+ 位置很好，靠近市中心。员工很热情，愿意帮忙解决问题。

- 价格有点小贵。

+ Really nice place to stay. Helpful staff who even kept hold of some shoes we forgot and went back to pick up

- There was a guest there who made us a little uncomfortable but that had nothing to with the property itself or staff

+ Cute patio, nice space, helpful staff, fast response

- somewhat sketchy neighborhood. sheets and blankets were dirty when arrived but they changed them fast and without hastle

+ la estancia, todo muy tranquilo, el lugar realmente esta bastante centrico, la zona es comoda, la habitacion que nos tocó fue con baño privado, estaba amplia y comoda, apenas para 3 personas, considero que ya 4 no se podría ya que solamente es una cama matrimonial y una individual. Pero realmente cumple con las expectativas, bastante limpio, el personal muy amable.

- el parqueo el carro si queda afuera, el los días que estuvimos ahí es muy tranquilo, pero si se debe considerar que el carro queda afuera ya que solo hay 1 espacio disponible. para subir a la cama individual no se puede subir una persona con accesibilidad limitada o adulta mayor ya que las gradas son peligrosas para bajar y subir, nosotros nos tuvimos que acomodar todos en una sola cama abajo. Por lo complicado que era la estadía arriba.

+ Localização ótima, limpíssima e funcionários muito atenciosos pra tudo que precisamos

+ Sauberkeit und Lage

- wir kamen fast nicht rein da der Code nicht funktioniert hat sonst war alles okay

+ Las habitaciones

- Pequeño el baño

+ We were met at the door by a nice guy who showed us around. He introduced us to our room and let us know that he would be there until 7, and then the owner would take over.

- The only thing I can think of is another pot in the kitchen.

+ + sauberes zimmer + hübsche terrasse + lage direkt beim busbahnhof

- - kommunikation mit dem host vorab war unmöglich. wir hatten es auf diversen kanälen versucht und nie antworten erhalten. unter anderem haben wir auch keine zugangscodes erhalten und mussten selbst schauen, wie wir ins gebäude kommen. - eher teuer für das was man kriegt - lage in einem komischen viertel, viele betrunkene auf der strasse

+ Il y avait tout ce qu’il fallait dans l appartement , ustensiles de cuisine , jeux de société, livres , Même du café et des épices

- Pas d eau chaude pour la douche …

+ The relaxing area

- It has bed bugs in the room

+ It was a nice apartment. Had everything I needed!

- The shower was just lukewarm.