Cusco · Peru
Terra House Hostel
Photos
Ausstattung
Weitere Ausstattung (28)
Preise
HW-Preise ab heute
Unusual phrases
Schlechteste Bewertungen
BEWARE TRAVELLER! THIS PLACE IS A SCAM! Lost my deposit 2 hours after checking in. They limit kitchen use to 4 hours a day, from 12:00 to 14:00 and 16:00 to 18:00 not mentioned in Hostelworld's page. Check-in at 13:00 means you won't get to use the kitchen until 16:00 , if you can fight your way in through the sea of hostel workers hunkered inside during those hours The owner decided to kick me out after I complained. You can't even make coffee in the morning and breakfast is not included. Dump!
arrived and they didn’t have my reservation. Not helpful at all, and quite rude.
The admin staff were frustratingly slow and confused about everything, as if they had never done their job before, or that they were high all the time.
Personale scoordinato, lento, inefficiente. Tutti sembrano dire qualcosa di diverso e la comunicazione è confusa. Ci volevano far pagare 6% di commissioni con la carta, invece del 5%, dopo che un collega ha parlato all’altro collega in spagnolo, pensando che non capissimo. Ovviamente, non è una grande differenza l’1%, è più la presa in giro. Dopo averglielo fatto notare, la persona non ha fiatato e ha corretto al 5%. Il personale non sa come lavorare e porsi al cliente. Pro: la posizio...
Uncoordinated staff, slow, inefficient. Everyone seems to say something different and the communication is confusing. They wanted to charge us 6% of the commissions with the letter, instead of 5%, after one colleague spoke to another colleague in Spanish, thinking that they didn't understand. Obviously, there is not a big difference 1% plus the dam around. After notarizing, the persona has not filed and corrected at 5%. The staff does not know how to work and serve the client. Pro: the position...
The hostel is quite pretty, clean and most of the staff is very friendly and helpful! Breakfast is great! BUT what really took away a lot of the positive experience is the constant noise. Around 10.00 am the music box starts playing which would be okay but then at night the bar blasts music till late at night EVERY night (long after 23 pm although the house rules say that’s an exception for events and guests would be informed). If you’re looking for a quite place to relax, this is not the ...
Great hostel! The staff were very kind and nice and even though sometimes there was some disorganization with booking rooms (rooms weren’t available when we booked online or prices were changing) the staff were kind about it and always tried to help find solutions. The breakfast is good and the showers are hot. The beds are very comfortable
Lindos Hostel, tiene todas las comodidades y el patio es muy lindo. Podrían mejorar pequeños detalles como tener enchufes y algun box que permita apoyar pertenencias en cada cama.
Lindos Hostel, has all the amenities and the patio is very nice. could improve on small details like having plugs and some box that allows you to support belongings in each bed.
Tout était vraiment top ! Sauf les lumières personnelles du premier dortoir ne fonctionnait pas. Et la cuisine est accessible qu’à certains horaires.
Everything was really top! except the personal lights of the first dormitory didn't work. and the kitchen is only accessible at certain times.
Lovely helpful staff. Simple breakfast but good! Kitchen for use, easy walking to main spots, just lacked a social vibe and there was nowhere warm to hang out.
Insgesamt war der Aufenthalt okay, nicht mehr, nicht weniger. Löcher in der Tür, wodurch Wind reinzog, kaum bis gar kein Wasser aus der Dusche, sodass wir die Gemeinschaftsduschen nehmen mussten sind einer der wenigen Kritikpunkte. Personal super freundlich und hilfsbereit und Lage ist top.
Holes in the door, through which Wind was dragging in, hardly any water from the shower, so we had to take the communal showers are one of the few criticisms.
Aktuelle Bewertungen
Havia música alta após as 22 horas, sendo que os passeios em Cusco saem entre 4:30am e 6am. Não é o lugar ideal caso queira descansar.
Personale scoordinato, lento, inefficiente. Tutti sembrano dire qualcosa di diverso e la comunicazione è confusa. Ci volevano far pagare 6% di commissioni con la carta, invece del 5%, dopo che un collega ha parlato all’altro collega in spagnolo, pensando che non capissimo. Ovviamente, non è una grande differenza l’1%, è più la presa in giro. Dopo averglielo fatto notare, la persona non ha fiatato e ha corretto al 5%. Il personale non sa come lavorare e porsi al cliente. Pro: la posizio...
Uncoordinated staff, slow, inefficient. Everyone seems to say something different and the communication is confusing. They wanted to charge us 6% of the commissions with the letter, instead of 5%, after one colleague spoke to another colleague in Spanish, thinking that they didn't understand. Obviously, there is not a big difference 1% plus the dam around. After notarizing, the persona has not filed and corrected at 5%. The staff does not know how to work and serve the client. Pro: the position...
Espectacular atención de Karina, Ana, Judith y los voluntarios. Estuvimos 1 semana allí y nos vamos muy conformes con el trato. Lugar recomendable sin dudas
We had a wonderful stay with Karina, Ana, Judith and the volunteers, we stayed there for a week and we are very satisfied with the deal.
Bonne auberge dans le centre historique, proche des principales attractions touristiques. Musique dans l'espace commun. Peut déranger dans certaines chambres mal insonorisé mais avec des bouchons d’oreilles ça passe crème. Propose un petit-déjeuner de 8h à 10h mais ne l’ayant pas tester, je ne sais pas comment il est. Espace cuisine limité pour les horaires : 12h-14h et 18h-21h. Salle de billard et TV à disposition.
Good hostel in the historic center, close to the main tourist attractions. Music in the common area. May disturb in some rooms poorly soundproofed but with earplugs it goes cream. Offers a breakfast from 8am to 10am but not having a tester, I don't know how it is. Limited kitchen space for hours: 12pm to 14pm and 18pm to 21pm. Billiard room and TV at disposal.
The hostel is quite pretty, clean and most of the staff is very friendly and helpful! Breakfast is great! BUT what really took away a lot of the positive experience is the constant noise. Around 10.00 am the music box starts playing which would be okay but then at night the bar blasts music till late at night EVERY night (long after 23 pm although the house rules say that’s an exception for events and guests would be informed). If you’re looking for a quite place to relax, this is not the ...
Great hostel! The staff were very kind and nice and even though sometimes there was some disorganization with booking rooms (rooms weren’t available when we booked online or prices were changing) the staff were kind about it and always tried to help find solutions. The breakfast is good and the showers are hot. The beds are very comfortable
I enjoyed my stay here and kept extending! The location is excellent, next to the train station and San Pedro markets, close to Plaza de Armas and the historic center. For being so cheap this hostel has a lot of amenities, feels clean, and a great vibe. The breakfast is also very nice! Sometimes the staff felt a bit disorganized (rooms booked on hostelworld not actually available and prices changing) but they quickly fixed issues if you tell them.
BEWARE TRAVELLER! THIS PLACE IS A SCAM! Lost my deposit 2 hours after checking in. They limit kitchen use to 4 hours a day, from 12:00 to 14:00 and 16:00 to 18:00 not mentioned in Hostelworld's page. Check-in at 13:00 means you won't get to use the kitchen until 16:00 , if you can fight your way in through the sea of hostel workers hunkered inside during those hours The owner decided to kick me out after I complained. You can't even make coffee in the morning and breakfast is not included. Dump!
Super nice people, perfect location and a very good vibe overall. Would absolutly recommend other travelers to stay here, both short or long term. The owner and the staff were super friendly and we were so happy about our stay at Terra House!!
Excelente servicio, super amables, el lugar está limpio y bonito, me encantó !!!
Excellent service, super friendly, the place is clean and nice, I love it !!!
The admin staff were frustratingly slow and confused about everything, as if they had never done their job before, or that they were high all the time.
Lindos Hostel, tiene todas las comodidades y el patio es muy lindo. Podrían mejorar pequeños detalles como tener enchufes y algun box que permita apoyar pertenencias en cada cama.
Lindos Hostel, has all the amenities and the patio is very nice. could improve on small details like having plugs and some box that allows you to support belongings in each bed.
Tout était vraiment top ! Sauf les lumières personnelles du premier dortoir ne fonctionnait pas. Et la cuisine est accessible qu’à certains horaires.
Everything was really top! except the personal lights of the first dormitory didn't work. and the kitchen is only accessible at certain times.
Lovely helpful staff. Simple breakfast but good! Kitchen for use, easy walking to main spots, just lacked a social vibe and there was nowhere warm to hang out.
Insgesamt war der Aufenthalt okay, nicht mehr, nicht weniger. Löcher in der Tür, wodurch Wind reinzog, kaum bis gar kein Wasser aus der Dusche, sodass wir die Gemeinschaftsduschen nehmen mussten sind einer der wenigen Kritikpunkte. Personal super freundlich und hilfsbereit und Lage ist top.
Holes in the door, through which Wind was dragging in, hardly any water from the shower, so we had to take the communal showers are one of the few criticisms.
I got really sick during my stay here and the staff kindly helped me into getting an ambulance to the hospital. They let me keep my bag in the room after I had to check out and I could still use the room for a bit once I got discharged from the hospital. Thanks to the staff 🙏🏻🙏🏻
La ubicación es bastante céntrica a 5 min caminando de la plaza y no es empinado. El mercado está a 2 minutos. No supe bien donde quedaban las duchas al ser una habitación compartida, tampoco tuve la oportunidad de preguntarle a alguien del staff, ya que solo nos quedamos una noche. Si sería bueno que haya algo que dirija. Facu en la noche nos recibió de maravilla, y nos explicó muchas cosas y fue atento. Gracias por todo Facu
The location is quite central, 5 minutes walk from the square and not steep. the market is 2 minutes away. i didn't know where the showers were as it was a shared room, nor did i have the chance to ask someone from the staff, as we only stayed one night. if there was something to drive it would be good. but at night he received us wonderfully, and explained many things and was attentive. thank you for everything Facu
Je n’y ai passé qu’une nuit mais le personnel et le petit déjeuner était de qualité.
I only stayed one night but the staff and breakfast were of quality.
Fine for 1 night, nothing special. Feels kinda dead, not many people here so not really good to socialize. But i had an 8-bed room to myself, which was nice i guess. The patio is cute, a kitchen is available. They also turn off the water at night, but only in the toilets, but that seems to be normal in Cusco.
Volvería mil veces! Los chicos del Hostel te hacen sentir como en casa,el lugar es limpio y las habitaciones muy cómodas además es excelente la ubicación. Recomiendo
The guys at the Hostel make you feel at home, the place is clean and the rooms are very comfortable plus the location is excellent.