Back to The Pink Palace Hotel & Hostel
Showing 4 reports · 1 in the last 12 months
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Confirmed Hostelworld
Staff came into the room each day to change towels and toilet roll, but left the door unlocked each time. No lockers to put your luggage in the room. Shower didn’t drain and sprayed everywhere. Don’t use bedding provided, woke up covered in bed bug bites. Most events get cancelled or start 1-2 hours later than planned. Toilets in public areas are dirty and floor wet. Wouldn’t stay again.
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Confirmed Hostelworld
The good: whether you’re still in school or still party like you are- you’ll find a crowd who is looking to party. The location and beach are phenomenal and a short walk to the restaurants and great food. Staff actively organized daily hikes or activities. The bad: initially thought to be a cluster of 50 mosquito bites; the size, proximity and location strongly indicates bed bugs. The room floor was covered in sand, shower head broken, no bathroom locks anywhere or storage lockers in dorm.
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Confirmed Hostelworld
We loved everyone we met on our trip here, it was full of friendly like minded travelers. However when my friend and I stayed here we both got bed bugs and when we reported it at check out we received a very rude response from the manager working the desk. She said she had been working there over 30 years and there was no way to give any sort of refund/ or do anything. Would stay for the vibes but not for the staff or the rooms
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Confirmed Hostelworld
Probably one of the worst experiences I’ve had in a hostel. I booked for four nights but only ended up staying two before I decided to leave. The room was dirty and I have multiple bed bug bites from staying here. No lockers or safety features in the rooms so felt completely unsafe. People playing music outside your door until 4am and the people who worked there were usually part of this noise. Over all a terrible experience and I wouldn’t recommend to anyone