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Evidence THE PLACE Hostel Siem Reap

Bed bug reports

Review rows behind the bed bug warning. Evidence is not a verified inspection result.

Back to THE PLACE Hostel Siem Reap

Showing 6 reports · 2 in the last 12 months

  1. Confirmed Hostelworld

    On arrival at the hostel , the staff were really friendly and the facilities looked great. They also had a lot of tour options. However once we got to our room we found bed bugs in both our beds. Therefore we decided not to stay here and went to another hotel that night. We explained the situation to the staff and they gave us a partial Refund.

  2. Confirmed Hostelworld

    There were bed bugs & the sheets were disgusting - I slept on the floor.

  3. Confirmed Hostelworld

    they have bedbugs... When I told them they denied it and tried to blame it on the last hostel I stayed at. But it was pretty clear that I got the bites that night and actually killed two bedbugs in my room.

  4. Confirmed Hostelworld

    After staying my first night at this hostel I woke up with bites from BED BUGS over my arm and back. I had friends staying in another room who seen an adult bed bug in their bed also. After talking to reception about this. They refused accountability and said that we had ‘bought’ the bed bugs with us. They refused to give us a refund and said we are ‘lucky’ to be able to have half our laundry done for free. This was handled appalling. And I wouldn’t recommend stay here unless you want bed bugs

  5. Confirmed Hostelworld

    OMG DO NOT STAY HERE!!!! They had bed bugs that luckily we noticed on the first night and left. Staff were so rude and tried to blame us for bringing them with us!! They refused to give us a refund. Our friends stayed here 2 weeks later and got bed bugs too. We have met 5 separate groups of people along travels who have stayed here and had experience of bed bugs. DO NOT STAY HERE!!!

  6. Confirmed Hostelworld

    No idea why it’s rated so well… The rooms are dark and small, the bathrooms dirty. No AC in most rooms, after upgrade with AC it was still so hot, just a little air coming out of the machine. The staff is very slow and not enthousiastic to help. Food also not great. We had to change rooms couple of times, fe suddenly a deep room cleaning without any information (bed bugs?). Manager is very unfriendly