New Generation Hostel Lake Como

+ The hostel is so close to the lake and there’s a pathway that you can follow along the lake that has gorgeous views. The staff was so kind and accommodating! They really care about the comfort of everyone staying there. They truly made my experience 10x better. The rooms are perfect if you want to make friends but also spacious enough so you don’t feel crammed together. There’s also lockers for your stuff which was great!

+ 前台小哥服務很好。晨早送我一杯coffee . 交通方便。20分鐘可去到湖邊。床舒適。很好的住宿體驗。

- 如果可以有會好一些。厠所有可以放衣物的地方更方便。設施一般都好。

+ Very good nice location good staff

+ La Ubicacion es ideal para todo, hay un local de comida a pasos y un supermercado a unos 5-7 min, la persona de la recepcion fue muy amable y respetuoso. Creo que deberia tener mejor valoracion considerando calidad-precio.

+ I am coming back ro this place because of Zee !!! And absolute super star of customer service! 5 star customer service 👌 To the manageress of the histel: Please give this superheroes a pay rise or form of recognition! He is employee of the year !!! So professional and extremely helpful and hard working he made my stay wonderful and all the reception team.espexially Shadez Moustaffa were brilliant thanks guys!

- I would love to see privacy curtains at each bed I noticed people putting towels to try to get some privacy :)) Also maybe rail with soem.hangers wohld be so helpful to hang jacket and other clothes thanks so much!

+ Paikka

+ Exceptional 5 Star service i received from Zee Moustafa and Shezad! Warm welcome kindness helpful friendly service with a smile. I would happily come back because of all wonderful people working in the hostel they made my experience special !!! Professionalism and 5 star hotel vibe from those guys! To the boss/ manager: Please gove those guys a pay rise or extra day off or a bonus they do exceptional job in a very natural way. I stayed in a lot of hostels in various countries in Europe and those guys are special team!!!

- The fact i had to leave 😢

+ Clean and spacious

+ DIe Lage ist wirklich gut Nähe Villa Olmo, am See, in Laufnähe zur Altstadt von Como

- Schlechtester Zustand der Bäder/Toiletten (Schimmel!) keine Abfallbehälter für das Klopapier in den Toiletten. Dürftiges Frühstück, regulär erst um 9 Uhr erhältlich, keinesfalls vor 8 Uhr möglich. Nach der Online-Registrierung mussten trotzdem nochmal alle Ausweise abgegeben werden, weil im Online-Formular das Ablaufdatum nicht abgefragt wurde. Die bei der Online-Registrierung/Online-Portal angegebene Telefonnummer ist falsch! Keine Reaktion auf Nachfragen via Booking.com oder über die eigene Chat-Angebote (Octo-Chat) Für größere Gruppen schwierig.

+ Good price

- Encourage owners to allow for at least one common toilet. For six bedroom dorm, common for people to use shower for long time in the morning and everyone else is unable to use a toilet. After waiting 40 minutes, I asked staff, and they refused access to any other toilet.