Paris · France
Hotel Madrigal
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Disgusting hotel with disgusting workers. Would not recommend to anyone who wants any sort of problem solved. Super hot in the rooms and the workers are 0 help at all. Hotel keeps taking money and not solving issue
Horrible service. Very rude. Keeps taking money from my account and blaming me for the issue. Staff is very rude.
1、房間有臭蟲。 2、退款過程緩慢。
I was surprised by the positive reviews because my experience was very different.This hotel is incredibly dirty. They gave me bed bugs. The worst part was that they knew they had the bed bugs. The staff was incredibly rude to me. I stayed at Hotel Madrigal expecting basic hospitality. What I received was a dismissive, gaslighting experience from management that left me bitten, humiliated, and shocked by how little they truly did. After waking up with visible bed bug bites, I reported the issue ...
I stayed at Hotel Madrigal expecting basic hospitality. What I received was a dismissive, gaslighting experience from management that left me bitten, humiliated, and shocked by how little they truly did. After waking up with visible bed bug bites, I reported the issue — only to be told that nothing could be done for seven hours while I continued to get bitten. I cried multiple times in the lobby, in front of staff who refused to help or even acknowledge me.
bed bugs!! After staying there, my whole house was infested with bed bugs. Although the staff was very polite, they disabled the lock of my room at 11 at night because I forgot to pay the tax, even though I paid for my entire stay. It was very rude.
ATTENTION HOTEL INFESTÉ DE PUNAISE DE LIT! Plusieurs passages de clients venant à la pharmacie nous montrer les piqûres.
I didn’t think about it until after I checked out, and should have said something… I was disappointed that they KNOWINGLY let me sleep in a room with bedbugs and didn’t care! I killed three. They hired a fumigation company, in advance, to fumigate the room I slept in for two nights, scheduled on the day that I was checking out. They gave the other guy a private room for three nights during his stay starting today since there will be toxic chemicals for the fumigation. They refunded my towe...
Great location and bathroom was clean. Beds were private however - beware of bed bugs!! My bunk mate got them on our final night. I showered up with them not long after. As it's wooden cork beds, unless they fumigate the rooms, unlikely they'll fully get rid of them. The lockers also don't lock properly and are an awkward shape so you can't fit any hiking bag or suitcase in. The location was great but the only amenities outside the room is a water station. The reception staff were kind.
Cancellation and close to no costumer support. They cancelled our reservation 4 day before our arrival because of bedbugs. The cancellation email had very little information and when we called, the person who picked up didn’t even know about anything (they thought we had cancelled our reservation). No alternative options were provided - they just left us to fend for ourselves. When we asked for help, they just looked on Google to see if there was anything (I had done that myself already, but I...
Recent reviews
Wir waren rundum zufrieden. Nettes Personal, saubere Zimmer. Frühstück ist auch sehr gut
Overall really good stay! Rooms aren’t super social but they are very spacious and comfortable! Also super clean :) location next to the metro is super convenient and safe!
I really enjoyed my stay at Hotel Madrigal! The location was very convient right by the train station and I felt very safe leaving my bags at the hostel while I was gone. The employees were very hospitable and helpful throughout my stay and even generous enough to not charge me when I accidentally slept in (the beds of are very comfortable) and missed my checkout time. Overall I would definitely recommend this hostel to others and will most likely stay here again in future trips to Paris.
Loved it! Cleanest hostel I've been to. Amazing. Will be staying there next time I'm visiting.
Je me suis rendue à l'Hôtel Madrigal pour 3 nuitées du 28 au 30 janvier 2026 lors d'un déplacement professionnel (le salon HR/LR Technologies, porte de Versailles), j'ai sélectionné la partie hostel (pour des raisons évidentes de budget = micro entreprise à forte valeur ajoutée ayant moins de deux années d'existence), L'hôtel est complètement rénové, le dortoir pour femmes et jeunes femmes ^^ était parfait : propreté, cabines de douches neuves, lotion pour le corps au parfum trè...
If your looking for a hotel it’s good but hostel is fine, not very social but very clean and nice with good bathrooms, just a little far from everything.
The best thing about this hotel was the location, easy access to the metro station and Gare Montparnese. You are able to leave your bags if you arrive early. Staff is friendly. The room is tiny, with a lumpy queen bed. The bathroom door (a barn door) does not shut all the way and offers little privacy, the shower leaks all over the floor. Hotel needs an upgrade. Overall a disappointment
The reception staff really made this hostel. So friendly, helpful and accommodating. I really appreciated how kind they all were. Dorm rooms configured really well for maximum privacy and showers were lovely. Spotlessly clean. Location really made this trip. Meteo station literally over the road. Made getting all over the city and out into surrounding towns easy. Lovely bakery, cafes and handy supermarket minutes away too. Less touristy than other areas of Paris, so felt more local & authe...
Really nice place to stay. Shared room was really quiet. Everyone was so kind. Just across to the subway station, after a long day walking in paris is such a relief. 25 min max from luxembourg gardens. Great location, great staff.
Great hostel. It felt like a hotel with great spaces and excellent rooms. The dorms were spacious and super clean with a lovely sitting area and great bathrooms. This is the perfect place for a solo traveller especially girls who want something safe and enjoyable with the location being easily accessible to landmarks via metro or bus. I will be staying here again!
súper, volvería
Super, I would have come back.
Hermoso hotel para quedarse a buen precio en Paris, muy bien ubicado (a una cuadra del metro). La verdad era muy cómodo tener privacidad en las camas con las cortinas y los baños eran muy espaciosos. Muy recomendable!
Nice hotel to stay at a good price in Paris, very well located (one block from the metro). the truth was very comfortable to have privacy in the beds with the curtains and the bathrooms were very spacious. highly recommended!
Exceptional!
This is exceptional!
Parfait accueil, les chambres sont très bien meublées et décorées, la salle de bain est top et propre. au calme.
Perfect accommodation, the rooms are very well furnished and decorated, the bathroom is top notch and clean.
Hostel très bien situé, très propre et spacieux !
Hostel very well located, very clean and spacious !
Merci a toute équipe de l hotel Cordialement Mr sanjin jankovic
Thank you to all the staff of the hotel Cordialement Mr. Sanjin jankovic
I really liked my stay here of 3 nights, 4 days. I was in a 6 mixed dorm and no problems with that. 2 showers and a nice washing area inside. The toiket was just outaide the door in the hall. Staff was very friendly. not a social hostel so just communicate with ppl on Hostelworld app. No kitchen but they will store items for you.
Lits en mode dortoir de belle qualité, accueil très chaleureux, ne changez rien surtout !
Bedrooms in dormitory mode of beautiful quality, very warm welcome, do not change anything especially !
Mi experiencia fue fantástica, la mayoría de los recepcionistas hablaban español, no es un dato menor en Paris, la cama súper cómoda, la habitación muy espaciosa, me encantó, si vuelvo a Paris no dudaría en volver a ir. Lo único para aclarar no cuenta con cocina y a mí particularmente el wifi no me funcionó. Igual fuera de eso mi experiencia fue hermosa. 🤩
My experience was fantastic, most of the receptionists spoke Spanish, it's no small feat in Paris, the bed is super comfortable, the room is very spacious, I loved it, if I go back to Paris I would not hesitate to go again.
J'ai réservé un lit dans une chambre dortoir, c'était une première. Le lit est confortable et très propre, tout comme la chambre. Le personnel est chaleureux. Petit dej express très sympa. Le plus dur, c'est supporter les colocataires ! J'y retournerai au besoin.