TRAVELERO HOSTEL & TOURS

Nous avons réservé pour deux nuits dans l’hostel en prévenant que notre vol en provenance de la Colombie ne nous permettait pas d’arriver avant 3h du matin ce à quoi la direction a répondu que ça ne posait pas de problème… quand nous sommes arrivée à 4h du matin devant l’hostel, les portes étaient fermées, nous avons sonné, frappé à la porte à maintes reprises, nous avons aussi appelé plusieurs fois la réception par téléphone, sans réponse. Très dangereux pour nous, ...

Strangest stay in our South American trip. Arrived and instantly got downgraded without a reasonable explanation. Room was in poor condition, light flickering. Renovation work going on until 23:00. Staff overcharged us on purpose for some water. Cherry on top; in our room came to sleep the receptionist himself… Maybe it was a bunch of unfortunate events, but that made the stay quite poor. Property does have some nice potential with nice bathrooms and a underused pool

The staff/family are either friendly or don’t really interact with you. Not sure if breakfast is self catering or not as one day someone made me eggs and then the next 2 days there was no eggs, and no milk for coffee just toast and butter. They have a rule that says after checking out you can only stay at the hostel until 8pm. I don’t think this is very safe for solo travellers especially female, since some people will have flights late at night, where are they supposed to go? The reception...

Hostel außerhalb des Zentrums. Es gibt dort einen Hund! Zimmer sind sauber, aber die öffentlichen Bereiche inkl. Sofas sind voller Hundehaare! Frühstück ist gut (Essen+Getränke werden bereitgestellt, Zubereitung erfolgt selbst). Internet ist gut. Es gibt dort auch ein kleines Kind, das manchmal laut sein kann. Ich kam morgens um 6 Uhr an und sollte noch eine Nacht buchen, weil ich nicht im Aufenthaltsbereich bleiben durfte. Mein Zimmer war nicht fertig. Sofa war dann ok. Leider keine Empfeh...

A limpeza deixa muito a desejar. Tem percevejos no colchao. Nao recomendo a ninguém!

The only good thing about this hostel was the cafe and gym across the street and one guy on reception. Other than this, shambles. We were not asked for identification on arrival so could have been anyone quoting any booking, we were out in the wrong room and were made to move out all of our belongings at 11pm to make room for a new booking, the woman on reception was extremely rude, the bathroom/sewage in our room was giving off a horrible smell. Overall, don’t waste your money here, avoid.

Reviews are all gamed by the algorithm. My vote makes no difference.

Nice place to stay. Though with budget feeling /vibe. Kitchen very basic, with broken pans and limited fridge space I stayed at private room, at a good location. However the matress was a bit soft for me. Airco was very good, as well as bathroom with cold, hot water. Very nice hosts and staf. good communication. Nearby very good restaurants. organized tour was great. Breakfast with eggs, banana, bread and extras. The interior sitting and comminual room very basic I missed a good vibe.

Magnífico sitio, el dueño encantador. Organizan todos los tours de la ciudad.

Ok, staff were very friendly but rooms were very hot all day and the ac at night didn’t make much difference. Payed the extra for breakfast which was by far the worst I’ve had in any hostel. Hardly anything there with bread, a slice of fruit and a tiny donut if you’re lucky. Just get it elsewhere.

Hostel animado con muchos viajeros. Camas cómodas con cortina en la habitación y muchos baños. El desayuno es básico, te tienes que preparar tus propios huevos.

The best hostel in Santa Cruz

Excellent staff who were attentive and helpful. Good social scene. I wish I could have gone on one of their tours but we got rained out.

el justo equilibrio en todo! excelente lugar!

Equipe excelente e boa localização

lovely staff, very helpfull

Recepcionistas muito cordiais e gentis. Estrutura do hostel, cozinha e área de lazer bem organizadas e esquipadas. Já o quarto que fiquei (feminino com + 3 pessoas) deixou a desejar no quesito limpeza. Tinha um cheiro HORRÍVEL, não sei se era mofo, se era dos móveis, chegou a arder meu nariz! Eu não voltaria a ficar neste hostel devido a esta questão, de fato não consegui identificar de onde o cheiro vinha, mas como isso não incomoda ao ponto de ninguém verificar de onde vem o cheiro n...

Nice hostel! Very large private room, only complaint was that the bathroom light didn't work. Nice kitchen eating area, appreciated the included breakfast- good time to socialize with others. Pretty nice atmosphere- Some nice common spaces, some of them are a little spaced out from each other but still some good areas to chill. Not a stellar view but still a pleasant rooftop. I didn't try them, but it looked like there were some nice tours the hostel facilitates for groups. Friendly staff. Would...

En general buen lugar para quedarse, con personal amable.

really goof

Definitely best hostel in Santa Cruz, fun but chill atmosphere, staff are super helpful and everything is clean. Location is ideal

Had an awesome stay at this hostel! Super chill vibe, clean, and really easy to meet people. The staff were the highlight—always smiling, helpful, and up for a chat. They gave great tips and made everything feel easy and welcoming. Honestly felt more like staying with friends. Would 100% come back!

Super recomendado! piscina, habitación femenina grande, muchos baños y duchas, buena ubicación y muy buena atención de Esteban y Óscar!!!🫶🏻

A good hostel to stay in for couple of nights, was social whilst I was there and had good social spaces. The hostel owner also gave us great restaurant recommendations!

The staff was funny and pleasent! There is a pool for survive to the hot temperature! Common places for connect with other people! Close to the center!

very good hostel, room super clean and comfy, the only thing is that the kitchen had a lot of moths

Buen Hostel en Santa Cruz.

the hostel just kind of had a weird vibe to it. owner was on the front desk and looked very over it sometimes... but the beds were incredibly comfortable and pool was nice. will add aswell the breakfast was laughable

Strangest stay in our South American trip. Arrived and instantly got downgraded without a reasonable explanation. Room was in poor condition, light flickering. Renovation work going on until 23:00. Staff overcharged us on purpose for some water. Cherry on top; in our room came to sleep the receptionist himself… Maybe it was a bunch of unfortunate events, but that made the stay quite poor. Property does have some nice potential with nice bathrooms and a underused pool

A solid hostel in good location. I stayed in a specious 8-bed dorm with big lockers and air con. The bathroom was clean and the shower was warm. Check-in is quite early which is nice. The kitchen is spacious too, but could use an equipment update. The entrance is a bit annoying as you need to knock and hope that someone is at the reception in that very moment.