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Worst reviews
Not one to leave reviews but had a horrible experience. got to hostel and no one there. was left in the pouring rain with no bed for the night. pretty sure i have pneumonia now. radio silence from hostel despite various emails and messages. sad. would not recommend.
Couldn’t get into property, no one would answer the door or phone
Terrible place. No reception, non functioning A/C and the one guy we met told us this isn’t even a hostel. Lights don’t work. Wouldn’t recommend.
Nous nous sommes fais virer de l’hostel. Un matin une femme vient vers nous pour nous dire « Check out hoy » mais nous avions réservé jusqu’au lendemain. Après lui avoir expliqué ça. Elle nous a expliqué que c’était pas grave, fallait qu’on parte aujourd’hui, que nous devions trouver autre chose car elle fermait l’hostel. La cause ? Nous avons pas eu d’eau (donc pas de douche, ni toilette) pendant 3 jours et l’hostel était sale donc elle ne voulait pas nous f...
We were kicked out of the hostel. One morning a woman comes to us and says Check out today but we had reserved till the next day. After I explained this to her. She explained that it was okay, we had to leave today, that we had to find something else because she was closing the hostel. The cause? we had no water (so no shower, no toilet) for 3 days and the hostel was sold so she didn't want to charge us. even for one night.
When I arrived there was no one to open the door. Another guest had to open it for me. And she complained that the owner was never around to welcome guests and that she always showed everyone around. The kitchen was dirty and there was no drinking water at all. Via WhatsApp the owner gave me the code to the key hanging outside but the lock was so old and damaged that I did not dare te leave the hostel, afraid that i wouldn’t be able to get in again. I decided to book another hostel
Nothing like the photos. Photos must have been taken 10+ years ago. I “booked” in August for our stay in November. I “checked in” a few days before our trip on Hostelworld. When we got there there was no staff on site. A guest let us in. It was untidy and unclean, felt neglected. I phoned the host, when they arrived said they never received our booking and they had no availability. HW didn’t answer when I called. We had to find somewhere else to stay off our own back. A blessing i...
The rooms were dirty and unhygienic. The bathroom was disgusting. Someone had apparently thrown up in the toilet days before and no one cleaned it up. The staff can't speak English and I couldn't reach anyone at the number you are supposed to contact to open the door at check in.
Pictures can’t be trusted, it’s dirty, from the toilets, the showers, the bathrooms to the bedsheets. On top of that, the young host was the only face of the hostel we saw. And let’s say that I haven’t seen anyone like him so far. Unwelcoming, not friendly, when you ask clean bedsheets, he sighs and makes you feel that you’re bothering him. When the check out comes at 11am, you must be out of the hostel by then, otherwise you have to pay 100 pesos.
Catfished by this hostel!!! Nothing like the photos, food was stolen, no security. Staff… very odd, they don’t help you or say hello very rude. Definitely don’t stay at this hostel yes it’s cheap but the photos are not what it looks like at all!!
There was a rat in the kitchen
Recent reviews
Couldn’t evens find the hostel. Turned up when the sun was at its peak and spent 30 minutes searching. I knew people had struggled with getting in but didn’t realise we’d struggle to even find it. Ended up booking another hostel.
Not one to leave reviews but had a horrible experience. got to hostel and no one there. was left in the pouring rain with no bed for the night. pretty sure i have pneumonia now. radio silence from hostel despite various emails and messages. sad. would not recommend.
Couldn’t get into property, no one would answer the door or phone
Terrible place. No reception, non functioning A/C and the one guy we met told us this isn’t even a hostel. Lights don’t work. Wouldn’t recommend.
Leider war keiner da zum Check in, wir mussten uns die Bettbezüge selber holen. Es gab zwei Tage kein fließend Wasser, also keine Toiletten und duschen. In der Unterkunft ist eine Katze wo in die Zimmer geht
Unfortunately there was no one to check in, we had to get the bed linen ourselves. there was no running water for two days, so no toilets and showers. in the hostel there is a cat who goes into the room.
Nous nous sommes fais virer de l’hostel. Un matin une femme vient vers nous pour nous dire « Check out hoy » mais nous avions réservé jusqu’au lendemain. Après lui avoir expliqué ça. Elle nous a expliqué que c’était pas grave, fallait qu’on parte aujourd’hui, que nous devions trouver autre chose car elle fermait l’hostel. La cause ? Nous avons pas eu d’eau (donc pas de douche, ni toilette) pendant 3 jours et l’hostel était sale donc elle ne voulait pas nous f...
We were kicked out of the hostel. One morning a woman comes to us and says Check out today but we had reserved till the next day. After I explained this to her. She explained that it was okay, we had to leave today, that we had to find something else because she was closing the hostel. The cause? we had no water (so no shower, no toilet) for 3 days and the hostel was sold so she didn't want to charge us. even for one night.
Nice old school hostel in Bacalar. Nice staff and good location. Great value for money too!
we stayed for one night - had so much potential , good location etc , but was lacking cleanliness - I had a mouldy pillow and asked for a new , and was given another mouldy pillow so resorted to sleeping on a jumper but got what we payed for , receptionist was nice
Ni mucho ni poco. Por el precio que tiene, ya que tenga cocina es mucho. Lamentable que solo había una persona trabajando y el resto del día quedaba sin atención el Hostel. Pero cama buena y limpia. Cocina. Le faltan detalles como que nunca había papel, detergente, dispenser de agua. Y si necesitabas algo no había nadie trabajando. Pero repito, por el precio está bien
Not much or little. For the price it has, since it has a kitchen is a lot. It is unfortunate that there was only one person working and the rest of the day the Hostel was left unattended. But the bed is good and clean. The kitchen. It lacks details like there was never paper, detergent, water dispenser. And if you needed something there was no one working. But I repeat, for the price it is okay
Not cleaned in 3 days I was there. Only volunteers (no staff) who are hardly ever there. Half the seating shower and toilet area is uncovered so so when it rains everything is wet. No atmosphere. In town & super cheap are two redeeming factors.
L’auberge était pas si mal, après il n’y avait pas d’eau chaude au douche …
The hostel was not so bad, after all there was no hot water or shower ...
It's a small hostel making it social. Good value for money considering the cheap price
The hostel doesn't look like the pictures (maybe when it was first built but definitely needs a spruce up!) the dorm wall only goes up 3/4 of the way so we could hear everything! People in the kitchen, people on the phone, people coming in and out. Someone was walking around at 5am and I couldn't get back to sleep we ended up leaving very early ...
I stayed just one night. The locker in the dormitory is enough big for big bag, the bed is confortable. But for me, the lake of purified water is a bad point. That's the only one hostel I did without purified water. And more equipment in the kitchen (pan) and lights in the showers could be better. The garden is nice to chill.
los dueños, si bien son amables y serviciales no están nunca en el hostal, por lo que el baño tuvo fallas que no se repararon, no se hizo aseo tampoco (durante mi estadía)
The owners, although they are friendly and helpful are never in the hostel, so the bathroom had faults that were not repaired, no cleaning was done either (during my stay)
Établissement qui dépanne, pas cher. Gros problème d’eau (pas de pression ou pas d’eau). Toilettes souvent bouchés. Sans plus
A large water problem (no pressure or no water). toilets often clogged. no extra
So I arrived at 8pm nobody was there, the door was open, I entered and find others guest that told me to call a number. I just received a text message about my assigned bed and some rules. The problem was that my bed and the others in the room were occupied! I try to call again the number and I didn't receive an answer ... I ended up sleeping in a dirty bed because it was to late to find another place.
We vroeger, en betaalden voor een 8-personen dorm. We sliepen met enkel ons twee in een dorp van 4 🤩
We used to, and paid for an 8-person dorm. we slept with just the two of us in a village of 4
Hostel ist von außen nicht zu erkennen. Auf den Bildern sieht es wirklich sehr einladend, ordentlich und sauber aus. In der Realität leider abgewohnt und schmutzig (Fußboden, Dusche, äußere Waschbereiche). Es ist leider alles teilweise sehr in die Jahre gekommen und wir waren etwas enttäuscht.
Hostel is not recognizable from the outside. on the pictures it really looks very inviting, neat and clean. in reality it is very unusual and dirty (floor, shower, outdoor washing areas). it is unfortunately all partly very come in the years and we were a bit disappointed.
When I arrived there was no one to open the door. Another guest had to open it for me. And she complained that the owner was never around to welcome guests and that she always showed everyone around. The kitchen was dirty and there was no drinking water at all. Via WhatsApp the owner gave me the code to the key hanging outside but the lock was so old and damaged that I did not dare te leave the hostel, afraid that i wouldn’t be able to get in again. I decided to book another hostel