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Showing 1 report · 1 in the last 12 months
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Confirmed Hostelworld
BED BUGS in this hostel!! At first glance, it seems like a great hostel with a lot to offer. The surf lesson I had was okay, but I got a bit injured and the surf instructor didn't seem to care much. Two days later, I discovered bed bugs in my bed :( The staff didn't seem to care at all. I was assigned a new bed, but there was no communication about how they were going to resolve this or how I was doing. They didn’t apologize whatsoever. Additionally, I had to ask myself if I could get a refund; I was suppos