Back to The One Hostel & Rooftop Pool Hanoi
Showing 3 reports · 2 in the last 12 months
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Confirmed Hostelworld
Please beware that there is a bed bug issue on floor 3 here- room 305 has bed bugs and that room and the surrounding ones have had the same issue for over a year now (based on previous reviews). We were then offered another room (102) where we also found bed bugs. Although the staff were helpful on the night and washed our clothes, they then shrunk half of them and asked us to not leave them a bad review 😭
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Confirmed Hostelworld
The one hostel has bedbugs on the third floor I was in room 306. And there is reviews from summer 2025 with the same issue on the third floor. Cleanliness is not good. And staff don't seem to fussed about he bed bugs in the hostel. They did offer to wash my clothes for free. But I think that's the least they can do. You can find better hostels in hanoi without bed bugs for sure
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Confirmed Hostelworld
Beware of all the bed bugs in this hostel! Bed bugs was found in our room in the beds on floor 3, so they moved us all to another room. I was put on floor 4, there was then bed bugs in this room as i woke up with woke up with bed bug bites all over me the next morning. Also the pool is dirty and never cleaned with sick in it. bathrooms in the rooms are never cleaned, and so mouldy and smelly, shower doesn’t spray much water. Price went from 205k to 440k