Volver a Wake Up Wellness Hostel
Mostrando 14 reportes · 4 en los últimos 12 meses
-
Confirmado Hostelworld
Work up with bites of bed bugs or similar
-
Confirmado Hostelworld
The receptionist was helpful with fixing a booking issue. There were bed bugs in my bed. They only refunded our first night. The property is listed as having self-caring facilities. I did not see a stove or a hot plate. There was just a microwave and a mini fridge. I would not stay again because of the bed bug situation.
-
Confirmado Hostelworld
HORRIBLE HOSTEL!! DO NOT STAY HERE! this place gave me bed bugs! I have so many bite all over my body that i had to go tp the hospital! When i messaged the owner to tell them what hhappenedthey didnt seem to care and they ghosted me. ververy unprofessional. for how much i paid i expected some sort of compensation when i am given bed bugs and can see literal bugs crawling on my sheets!!
-
Confirmado Hostelworld
Bed bugs. The past reviews over the past month say there were bed bugs, but the owners are not properly addressing the issue. I am leaving with over 30 bites. And absolutely no staff, so you need a phone number to call them, which I did not have on my data plan. Terrible system.
-
Confirmado Hostelworld
I've stayed at over 50 different hostles around the world and have never been to one that doesn't have any staff until now. A "contactless hostel" just doesn't make sense, theres no one available to help with check in, questions about the city or deal with room or guest issues. My secure locker was broken and the bedside light but theres nobody to ask for help with issues. The facities are good, showers and bed set ups are nice, comfy and private. However, one new experience for me - bedbugs 🪲
-
Confirmado Hostelworld
Overall the hostel itself was fine. The power was out for an entire day, plugs and essential things still worked but I had to take showers and use the washroom in the dark. The bed bugs were awful, woke up with numerous bites all over my body. Very disappointed with that.
-
Confirmado Hostelworld
After staying here for a couple of nights, I now seem to be covered in bedbug bites for the first time in my 5 week trip across 18 destinations… The review system also asks for a rating of the staff. There weren’t any! There’s no reception. There are cleaners but that’s all. The place is very very close to the train station, looks nice on the inside, and has privacy curtains which is always a plus. But the bedbugs are pretty unforgivable.
-
Confirmado Hostelworld
Avoid at all costs. Bed bugs & locked out at night. Should have trusted the other comments. The bed in the private room had bed bugs, which we realized after a few nights. The receptionist did not seem surprised. After reception hours, you get back into the building with a PIN. However, the PIN did not work. Only after calling twice did we get assistance. The neighboring Hostel's (Schrott) receptionist said that this is a recurring issue. Refunded for unused nights.
-
Confirmado Hostelworld
I had bed bugs🤮🤮
-
Confirmado Hostelworld
The bed bugs were cheeky🤠
-
Confirmado Hostelworld
This hostel has a bedbug problem. From the reaction of the girl behind the reception i knew this is not new to them. Besides that its not a bad hostel at all. the bathrooms seem clean and everything looks nice. Its not a social hostel but of that’s not what your looking for then its Okay.
-
Confirmado Hostelworld
The place is in a good location near the center and the staff were friendly. The room we had was okay but had stains and other dirt on the floor. The toilets and showers weren't super clean either and also weren't cleaned at all during our stay. We also saw a bedbug on the wall of the shower and informed the staff right away who, to their credit, were very professional about it.
-
Confirmado Hostelworld
Overall clean and nice place near the train station. Howerer I stayed there for one night and got massively bitten by bedbugs. The hostel seemed surprised by this information and started dealing with the issue right away (or at least they said so). They seem to take the matter seriously which is appropriate as it is really uncomfortable.
-
Confirmado Hostelworld
There might have been bed bugs in this hostel. I found 4 (dead?) of them in my bed and heard a guy telling other travellers about it as well. Because I saw them after inspecting the bed and before placing my stuff down, I decided to sleep somewhere else. The hostel staff was really kind but couldnt help me with anything. I hoped for some time of refund, as you cannot expect your guests to sleep in an infected place/bed with bugs. Staff said she would check with the owners. Heard nothing back.