Mostrando 9 reportes · 4 en los últimos 12 meses
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Confirmado Hostelworld
Room 118 has bed bugs and from my experience they already knew this room is a problem because they keep anti- itch cream for them at the front desk. On my first night a girl saw one asked to be moved which they did but left the rest of us there. Being allergic means huge big red welt like bites, more than 50 all over me including my face. Their response - an apology, a room change, some cream and upon my request antihistimes for the aganizing itch. They have included them with the cream now.There was one em
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Confirmado Hostelworld
Staff were nice and helpful but there were bed bugs in two different rooms as I had to move rooms and no refund was offered
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Confirmado Hostelworld
I had a great experience, great pool, facilities, can't really complain for the price The only downside were lack of veggie/vegan options on the menu, especially compared to the Siem Reap branch and I also spoke to multiple people about bed bugs in their room, which was concerning
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Confirmado Hostelworld
really nice and clean hostel but there was bedbugs in several rooms… the staff was really helpful though
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Confirmado Hostelworld
BEDBUGS!!! We stayed at Onederz in Kampot, there was bedbugs everywhere. We went to reception and they moved us however, 4 different dorms they tried all had bed bugs…. It was VILE! 3 of us ended up in a double private sharing two single beds. They refused to refund us for that night because they gave us a private, like they were doing it to be nice not that it was the only option and we were only allowed a certain amount of washing done after. Bedbugs are NOT normal, its disgusting.
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Confirmado Hostelworld
Nice hostel but not social while I was there, it was a bit of a walk into the town but not to bad. The rooms were very nice and clean, dorms had keycards. I would recommend to eat other places than their restaurant. I’m not sure but I think I got bed bugs from here…
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Confirmado Hostelworld
I found bedbugs in my bed
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Confirmado Hostelworld
Lovely big beds and the staff were really nice! But sadly think there might be bed bugs as we are now covered in bites!! Plus the bathrooms were really hot all the time. Not much of a social atmosphere really as there is families staying there
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Confirmado Hostelworld
There was reports of bed bugs, I checked my bunk bed and it was fine. I could see bed bugs in the toilet sink and other places in the toilet. The lock system for my dorm was faulty, therefore we had to sleep with the door open, we could hear everything that was happening outside a few random people even walked in