The Walrus Hostel

London · England

The Walrus Hostel

Punk Score
37% FATAL
Confianza alta 576 reseñas
Reportes de chinches Mostrando 6 reportes · 1 en los últimos 12 meses
  1. Confirmado Hostelworld

    Location is nice, close to everything but in my room there were a bed bugs on my neighbors bed. She couldn’t sleep and the emergency number wasn’t working. She got bites all over her body and had to stay up all night. After that news sleep wasn’t be nice

  2. Confirmado Hostelworld

    Staff are friendly and helpful. The only problem is bed bugs ;’(

  3. Confirmado Hostelworld

    The cleaning was not good and there were bed bugs on the bed, terrible

  4. Confirmado Hostelworld

    I thought the bar area was relaxing and comfortable. the bed was comfy . bathroom clean . I think I have been bitten by bed bugs as my right arm has some lumps . apart from bed bugs . thought was a good hostel. the 2 workers in bar were nice and friendly and did a good job . not happy been bitten but apart from that it is a good hostel

  5. Confirmado Hostelworld

    Apart from bedbugs and one broken locker the rest was good, especially the location. The rooms are exactly next to the train rails but you can sleep if you use the earplugs, close the window and be tired enough.

  6. Confirmado Hostelworld

    BEDBUGS ALERT!! During my stay at The Walrus, I found bedbugs in my bed. The staff’s response was shockingly indifferent; they simply told me to shower and change beds. With no on-site laundry, I had to travel 20 minutes to clean my clothes, wasting my time and money. The ordeal disrupted my stay, causing significant stress and sleepless nights. The overall hygiene and maintenance of the hostel were questionable. I would not recommend this hostel due to poor hygiene and unresponsive staff.

Advertencia London Bed Bugs Mix Big Hostels, Budget Hotels, and Wider City Spread London has concrete hostel and budget-hotel cases, but council guidance and pest-control data make this a wider city problem too.

Etiquetas

Servicios

🍳 COCINA 🌅 Terraza al aire libre 🍳 Desayuno gratis 🍺 Bar ☕ Café
Otros servicios (32)
Mapas de la ciudad gratis Wi-Fi gratis Internet gratis Lockers de seguridad gratis Guarda-equipaje Recepción 24 horas Limpieza Recepción (horario limitado) Acceso a internet Intercambio de libros Juegos de mesa Wi-Fi Sábanas incluidas Luz de lectura Secadoras de pelo Toallas no incluidas Tomas para cargar Zona de té y café Toallas en alquiler Check-in / out exprés Check-out tardío Guarda-equipaje de pago Lockers de seguridad Seguridad 24 horas Detector de monóxido de carbono CCTV en áreas comunes Extintores Botiquines de primeros auxilios Alarmas de humo Detector de humo Sala común Duchas con agua caliente

Precios

Dormitorios $23 / noche
Privadas $156 / noche

Precios HW desde hoy

Unusual phrases

Peores reseñas

Joseph Rolph Feb 10, 2026 1.0/5

Thought it was a nice pub, until 15 minutes before close the bartender started trying to force up to put our drinks into plastic cups… at 10 minutes to close he started playing loud aggressive music, even turned it up clearly trying to get rid of people. He had plenty of time for everybody to finish up, but this was a little hasty, won’t be coming back again.

vía Google Maps
C Mat Jan 20, 2026 1.0/5

Everything was going well until we got robbed in our room by someone who was not staying at the hostel but managed to barge in and steal our stuff WHICH WERE LOCKED! it’s incredibly concerning. According the hostel it was not their fault (but let’s agree on how worrying is their security if it's possible for absolutely anyone to enter the rooms and steal valuable things…) so they didn't even accepted to refund the cost of our stay, which is outrageous. London's a beautiful city but our sta...

vía Google Maps
Laila Kleven Dec 4, 2025 1.0/5

Just wanna start by saying I have stayed in many hostels. I’m not expecting a hotel nor perfection however, this place was falsely advertised. For context, we reserved an 8 bed mixed dorm. Our rooms were not at all as pictured as they were on hostelworld or on their website. We expected curtains on all beds, a reading light, common areas that were open all night (or at least past 11pm!!!), and locker space that can fit your suitcase (not even a carry on sized backpack fit). These were non nego...

vía Google Maps
Hannah Clack Nov 25, 2025 1.0/5

Listen, I’m going to start this by saying the staff are incredibly nice and the building itself (historic value-wise) is pretty cute. That’s the extent of the good things i have to say about this place. Our room barely had lights. Storage for your bags is non existent, only random unassigned little cubbies for small valuables (so if you’re in a huge room good luck) our room didn’t even have little lights for our bed, (every phot minus one blurry photo out of a million displayed he’s cu...

vía Google Maps
Ryan Williamson Nov 2, 2025 1.0/5

Bitten all over by bed bugs

vía Google Maps
Matteo Mora Oct 11, 2025 1.0/5

(2nd Updated reply) Dear Management, Thank you for taking the time to review the CCTV and for replying to my complaint. I would like to clarify some important points. When I entered your bar, I did so calmly and politely. I was waiting for my bus, feeling unwell, and simply asked if I could have some tap water or buy a can of Coca-Cola. I usually do not drink alcohol at all, and my request was made respectfully. Before I could even finish speaking, the blonde girl behind the bar waved her han...

vía Google Maps
Brazil FEMALE 25-30 Sep 9, 2025 2.0/10

The cleaning was not good and there were bed bugs on the bed, terrible

vía Hostelworld
Argentina FEMALE 31-40 Aug 23, 2025 2.0/10

Si pudiera no dejar estrellas lo haría.Fue la peor experiencia de mi vida.Fuera de q las instalaciones son sucias y viejas los baños un asco compartidos entre H y M la cocina es mínima y las habitaciones son sucias sin luz en las camas te sientas y te golpeas la cabeza con la litera de arriba(yeso que mido 1.50)me robaron mi valija desde adentro de la habitación.Una huésped.El hostel no hizo nada por ayudarme y me responsabilizo a mí por no haber guardado en locker q es diminuto NO ALOJARS...

Traducido al inglés

If I couldn't leave stars I would.It was the worst experience of my life.Outside the q the facilities are dirty and old the bathrooms a disgust shared between H and M the kitchen is minimal and the bedrooms are dirty without light in the beds you sit and hit your head with the top bunk.My 1.50-foot-tall son stole my suitcase from inside the room.A guest.The hostel did nothing to help me and I blame myself for not having kept it in a locker.

vía Hostelworld
diana aponte mejia Aug 19, 2025 1.0/5

This was one of the worst hostels I have ever visited. I genuinely cried when I realized that this was where I would be staying for a weekend. The rooms are outdated and dirty with no charging ports for the top bunks therefore everyone wakes everyone up in the time they take to climb down to turn off their phone. I felt unsafe in my room as one of my roommates made odd comments and two others just stared but I was told there were no other bedroom options. The showers were gross to the point wher...

vía Google Maps
Argentina FEMALE Aug 17, 2025 2.0/10

Lugar es muy pequeño para la cantidad de gente que alberga. Las instalaciones de baño escasas y sin limpieza. La cocina comedor muy pequeña solo puede almorzar 6 personas. El ruido de trenes terrible no se puede descansar sumado a los autobuses. El personal poco amable en especial la señorita de pelo corto y anteojos. La ubicación es buena pero no segura después de las 11pm. No vuelvo más a ese lugar. Todo el encanto de Londres se desvanecía el solo pensar que debía volver a ese lugar.

Traducido al inglés

The place is too small for the number of people it accommodates. The bathroom facilities are scarce and unclean. The kitchen dining room is very small alone can eat lunch for 6 people. The terrible noise of trains cannot rest with the buses. The unfriendly staff especially the short-haired lady and the glasses. The location is good but not safe after 11pm. I never go back to that place. All the charm of London was fading away just thinking I had to go back to that place.

vía Hostelworld

Reseñas recientes

Kaz May 20, 2026 5.0/5

A steal Paid £20 for a bunk bed and even got butter and jam toast breakfast.

vía Google Maps
Austria FEMALE 25-30 May 16, 2026 Amb 60%

Gutgelegendes Hostel mit akzeptablen Betten, das Frühstück ist super simple mit Toast und Cerealien, die Duschen sind sauber wobei die Vorlegehandtücher abgenutzt aussehen. Das Personal im Pub ist eher unmotiviert. Die Karten des Pubs sind abgeranzt/Stark abgenutzt. Besonders zu beachten sind die Öffnungszeiten des Pubs, welches früh schließt. Positiv hervorzuheben sind die gut isolierten Fenster. Der Zug ist kaum hörbar jedoch wird es bei sechs Personen im Zimmer sehr warm und stickig.

vía Hostelworld
Rafaela Nascimento Bühler May 6, 2026 4.0/5

Localização excelente!! Possui cozinha bem equipada, ambiente do bar agradável e como cortesia oferecido um café simples, mas delicioso. Ótima opção para curta estadia, porém há limitação de apenas 1 banheiro por andar, e se houver lotação máxima pode gerar transtornos. Para quem procura custo x benefício: nota 10!

vía Google Maps
Argentina MALE May 6, 2026 Amb 60%

El hostel esta en inmejorable ubicacion. Si no estas en el hostel todo el dia (natural si visitas londres), el ruido del tren no afecta. El personal es muy atento. No esta mal

Traducido al inglés

The hostel is in an unbeatable location. if you are not in the hostel all day (natural if you visit london), the train noise does not affect. the staff is very attentive. not bad.

vía Hostelworld
Germany MALE May 5, 2026 Amb 100%

Great thanks

vía Hostelworld
Spain FEMALE Apr 25, 2026 Amb 80%

El personal súper amable , limpieza regulera …. Los baños muy justitos…. El desayuno bien … está muy apegado a la estación de tren de Waterloo y aunque te avisan de ello .. el ruido que hace el tren es exagerado…

Traducido al inglés

The super friendly staff, regular cleaning....Los baños muy justitos....The breakfast bien...is very close to Waterloo train station and although they warn you about it..the noise the train makes is exaggerated...

vía Hostelworld
USA FEMALE 31-40 Apr 22, 2026 Amb 100%

Overall good stay! Awesome location for seeing the sights. It is right next to Waterloo it’s loud (but they were kind enough to provide ear plugs!). Stuff was super nice and nice bar downstairs! Only complaint was the bed - the sheets had stains and the bed quite literally had a permanent dip in it so it was super hard to sleep on.

vía Hostelworld
mathilde chatelain Apr 21, 2026 5.0/5

Cette auberge est faite pour s'apprécier simplement avec des amis, c'est un quartier bruyant avec le metro qui passe, si vous êtes sensible au bruit je vous le déconseille mais si vous aimez vivre simplement et globe trotter Cette auberge est faite pour vous, le bar est convivial et les prix sont très bas pour londre ce qui est appréciable.

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Austria FEMALE 25-30 Apr 11, 2026 Amb 100%

Very nice staff, clean building and enough space. Plus cute bar!

vía Hostelworld
Faustine SELE Apr 5, 2026 5.0/5

Expérience du bar uniquement et super! Bonne ambiance, jeux en livre service et boissons bonnes, pas bien chères (mais jour de fêtes donc on ne sait pas si c'est toujours le cas). Les toilettes propres et petit + agréable, des produits hygiéniques dans les toilettes ladies !

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Australia MALE Apr 4, 2026 Amb 100%

Nice free breakfast but i wish they make it fully vegan for the environment, health and the animals.

vía Hostelworld
Argentina FEMALE 25-30 Apr 3, 2026 Amb 100%

No tenía expectativas y realmente me sorprendió para bien. A 5/7 minutos andando del Big Ben. Los baños limpios y las duchas también. Volvería sin dudas.

Traducido al inglés

I had no expectations and it really surprised me for good. 5/7 minutes walk from Big Ben. The clean toilets and the showers too. I would definitely come back.

vía Hostelworld
Malaysia FEMALE Apr 1, 2026 Amb 100%

I would go back the next time I were in Belgium. Everything is top north for a hostel. Kudos to the black guy at reception.

vía Hostelworld
Australia FEMALE 18-24 Apr 1, 2026 Amb 60%

This hostel was incredibly well located. Staff were very helpful and the hostel had most facilities you'd want (no laundry, but did have directions to a nearby laundromat). The main issue was how close it is to Waterloo station and how much sound got through windows into the room. Trains run from 6am to midnight, which meant it was pretty impossible to sleep at those times (even with earplugs, which the hostel does provide).

vía Hostelworld
Sara García Mar 26, 2026 5.0/5

El personal es muy amable y atento se preocupan porque estés cómodo, ubicación ideal puedes ir caminando a muchos sitios y tiene paradas de metro y autobús al lado, desayuno gratis variado y habitaciones en buen estado! Para pocos días repetiría sin duda !!

vía Google Maps
USA FEMALE Mar 25, 2026 Amb 100%

Great stay for our family! The trains were notable but tolerable. The pub is cute and the staff welcoming! Super location!

vía Hostelworld
Sam Dicks Mar 24, 2026 5.0/5

THE best hostel, all rooms, showers and toilets are super clean. All the staff are great, Very friendly and helpful. Amazing location literally 2 minutes from Big Ben. Would recommend to anyone visiting London.

vía Google Maps
Jo Umbarger Mar 23, 2026 5.0/5

The staff was very friendly and recommended some great sights to see. Very near to the tube station, so easy to get anywhere!

vía Google Maps
France FEMALE 18-24 Mar 23, 2026 Amb 100%

Super localisation, à deux pas de BigBen ! Accueil très bienveillant :) Gare Waterloo à côté très bruyante, casi h24 mais des bouchons et après une bonne journée de marche, on dort quand même !

Traducido al inglés

Super location, a stone's throw from BigBen ! very welcoming :) Waterloo Station next door very noisy, almost 24 hours but traffic jams and after a good day of walking, you still sleep !

vía Hostelworld
USA MALE 18-24 Mar 20, 2026 Amb 60%

The hostel is in a good area, close to a lot of attractions and train stations. There is free breakfast but it’s just bread and fruits. The showers and toilets are awful. In a room with so many people it gets so loud even in the middle of the night as the beds are all so close to each other. The storage lockers are mostly broken and small, and you need to bring your own lock.