Mostrando 15 reportes · 2 en los últimos 12 meses
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Confirmado Hostelworld
We stayed in a room with a bed bug infestation, and through previous reviews, it became clear that this has been an ongoing issue at the hostel, not a one-time occurrence. We were told the bugs likely entered through an open window, and that the room would be cleaned, but I doubt cleaning alone would resolve the problem. I found a bed bug on my backpack, which raised concerns about bringing it elsewhere. There was also visible mold on the wall near the head of the bed, with a strong, unpleasant odor. Past r
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Confirmado Hostelworld
I stayed 5 nights. Location is quiet It WAS on a dark street, but the street light was fixed during my stay. There is some musty smell as reported by other guests, but I wouldn’t describe as moldy. Others also cited bed bugs - no problem with me, but mosquitoes are voracious in the common courtyard. Regarding other guest’s security concerns: I had none and consider it very safe. Nice sturdy dorm beds with curtains and lights. Nice outdoor common area. They provide an okay breakfast. Only 2 ele
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Confirmado Hostelworld
Staff is so wonderful and nice and the free breakfast was basic but totally did the job! Location is convenient - definitely à bit sketchy at night but I felt fine coming home any time before 11. There were two electronic codes (one for main door one for hostel door) but there were no keys/codes for the dormitories. Unfortunately there was a persistent mildew and sweat smell in the room, dead and living bugs, and I got some bites that I’m hoping aren’t bedbugs! Overall would not return :(
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Confirmado Hostelworld
It was ok. The staff was very friendly. But after one night had bed bugs
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Confirmado Hostelworld
Here’s a draft for your review:'I had an extremely unpleasant stay at this hostel. I booked for a night and ended up leaving after just one nightmare. Unfortunately, the room was infested with bed bugs, and I woke up covered in bites. It completely ruined my night and left me itching for days.To their credit, the staff was friendly, and the guy at the reception acknowledged the situation, but that didn’t make up for the discomfort I experienced.
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Confirmado Hostelworld
If you are looking to meet a lot of new people this is a great place! I loved the free pasta dinner the most because it allows you to connect with other travelers in a fun manner. It’s also close to the main station. In my room there was a bed bug problem but the receptionist was very helpful. He accommodated me in a different room and tried to find a solution. Although hygiene should be improved, all in all it’s a good price-performance ratio.
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Confirmado Hostelworld
The staff were lovely and you can see so much effort has gone into the hostel however we didn’t feel overly safe as you aren’t given keys to the dorms (ability to lock them) and there had been a break in the night before we had arrived yet the door code preventing people getting in remained the same. Additionally reading back the reviews of bed bugs and multiple breakins left me questioning the hostel a little. But overall the hostel itself and staff were great
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Confirmado Hostelworld
photos are deceiving, dorm rooms not lockable, people going through my room to get to their own, power points hanging out of the walls all around the hostel with exposed wires, not a toilet seat in the entire property, shower leaked in my dorm flooding the floor, cockroaches in the communal bathroom in common area. other guests had bed bugs as well as property being burgled few days prior to arrival. free breakfast was a shambles.
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Confirmado Hostelworld
DO NOT STAY IF SOLO FEMALE. I got awful bed bugs, after being assured by the staff that there weren’t any, and the hostel was broken into during my stay, and I and other travellers were robbed. If I could give a 1 on location and safety I would. This is the worst hostel I’ve stayed at in my entire life. The hostel is located in a really unsafe area of town, not only was I followed back to the hostel one night, but the hostel also has awful security. Bathrooms also stink of damp and mould.
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Confirmado Hostelworld
Terrible experience. I could smell mold, the ceiling on top of the bathroom was falling off in the sink and I’m pretty sure there was mold under my mattress. The shower was broken, it leaked everywhere in the room. We also got eaten by bedbugs and one of us had a terrible allergic reaction. The surprises did not end there because right after we found a dead scorpion. We lost 2 days washing our clothes. By the way it was the third time they had bedbugs in that room and they didn’t tell us.
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Confirmado Hostelworld
I stayed one night and although the staff is friendly I got bitten by bed bugs and there are molds on the wall and bathroom
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Confirmado Hostelworld
Yellow stains on my mattress and pillow, dirty bedsheets on my bed when I arrived, bathroom was never clean, didn’t fill up the hand soap, toilets were often nasty, chocolate underneath my mattress, wifi didn’t work upstairs. I only stayed because I had to pay immediately. When we asked about the bed bugs other people were talking about, the response from the staff was very unprofessional and snippy and we felt like they weren’t honest. Only an easy to guess code to enter the building.
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Confirmado Hostelworld
I got bed bugs when i stayed there. The showers were overflowing. The wifi and must of the plug outlets didn't work. Don't stay there.
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Posible Hostelworld
Suggest avoiding due to pretty terrible experience. We (2 tall guys) found bugs in the bed curtains of our private room (2 beds) and were given a single bed with food stuck on the wall as alternative (we found out after walking across town at midnight to get there). Owner unwilling to compensate and told HostelWorld there were no bugs found. We had to return to hostel with luggage each day in case our room changed. Staff were really nice but the place smelled.
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Confirmado Hostelworld
Alex was great but staff was hanging out very loudly in the courtyard (the girl cutting the tree was very loud and annoying) so napping after a long flight was out of the question. Shower floods. I got bitten by bed bugs there- (yes definitely those- i am a doc and have also traveled enough to know exactly what they look like- in a line of >3-4, extremely itchy). The mattresses are like a 100 years old. Palermo is filthy as it is, so at least the hostel should provide an oasis if they are going to charge european prices. I would not stay there again.