Playa del Carmen · Mexico
SUUT Hostal Boutique
Photos
Servicios
Otros servicios (27)
Precios
Precios HW desde hoy
Peores reseñas
+ The location was exactly what we were expecting. Close to restaurants, bars, grocery stores. The front desk staff were helpful, as much as they could be making excuses for the accommodations shortfalls.
- During our 8 day stay we never had hot water, barely lukewarm. Staff always said that maintenance was working on it, but it became evident that they weren’t. I was finally given access to what was housekeeping storage room that had hot water so I could wash my hair. My husband got a cold and awful cough, I feel as a result of the cold showers we had to endure. Housekeeping only came after we complained that no service had been provided. Huge disappointment as we are returning next month for another visit as will be seeking other accommodations.
+ Freundlichkeit Personal
- Baustelle vor der Tür 24 std incl sonntag Klo verstopft Dusche kalt laut deckenventilstoren
[no text]
+ The staff is the worst. Completely inflexible and unaccommodating- literally the opposite of hospitality
- The staff, the rooms weren’t cleaned regularly.
- Thievery
+ Loaclisacion
- No me gusto porq no linpian la a vitacion todos los dias y la pisina muy fea
+ חדר נקי. ארוחת בוקר מספיקה אך לא כפי שמתואר בתמונות ובהזמנה. הסכימו שנישאר עוד שעה בצק אאוט.
- Booking לא מגיבים לפניות לשירות הלקוחות. לא אזמין יותר דרך booking. לגבי המלון- קבלת פנים לא נעימה. לובי לא ממוזג נציגת קבלה לא מסבירת פנים מחייבים על כל דבר תשלום נוסף אין מים מסוננים יש מים מינרלים בתשלום מופרז במקרר יש טלויזיה אבל אין אף ערוץ בחינם מפרסמים בופה של ארוחת בוקר ובפועל דואגים להגיד רק בקבלה שמדובר בטוסט וביצה הארוחה והשירות במסעדה היו מאוד נעימים ולנו האוכל הספיק אבל תדאגו לברר לפני שאתם משלמים מה ההזמנה כוללת כי אין קשר בין התמונות למה שמקבלים. הבריכה נחמדה. מים רדודים. לא רושמים שקיים תשלום נוסף עבור מס תיירות, הבחורה בקבלה עיכבה אותנו כרבע שעה בלובי בגלל שלא הסכמתי לשלם. החדר נקי.
[no text]
[no text]
[no text]
Reseñas recientes
The location is amazing. Close enough of everything (grocery, beach, restaurants, bars, etc) but not on la Quinta. When I was there, there weren't that many people which is nice for a relax atmosphere. This is not the place if you want to party. The staff are all so helpful and fun!
[no text]
+ Todo
+ Excelentes instalaciones, muy cómodo y el personal muy amable.
- La instancia en el hotel fue perfecta
I've stayed in 30+ hostels and this is the best one I've ever stayed in. Suited my vibe as solo traveller 25+, the staff are friendly, nice breakfast, good location, and the hostel is set up very well. rooftop area is nice, and small things such as how the rooms are set up made a difference (floor level lighting, good air con, shelf/light by beds, good showers). 10/10
[no text]
+ L’emplacement (malgré l’immeuble en travaux sur le côté qui était très bruyant) le personnel très sympa ! La piscine sur le toit
- La propreté n’était pas tellement au rendez-vous. Pleins de cheveux dans l’écoulement de la douche lors de notre arrivé. Nous avons du déboucher nous même … la Clim ultra bruyante ! Et chambre pas hyper insonorisée. Mais sinon le reste OK !
top für coworking gedacht. schöne Zimmer, sehr sauber. nette dachterast
+ La limpieza, la ubicación y el trato del personal
- Algunos de los muebles se ven antiguos, pero son cómodos.
[no text]
[no text]
+ Super hotel, très bien placé à quelques pas de la 5eme avenue. Parking couvert surveillé c’est un plus. Chouette piscine en rooftop. La chambre est très spacieuse, propre. Idéal pour passer plusieurs jours sur Playa au vu de son emplacement !!
SUUT hostel was really amazing. Clean, amenities were great and I felt super safe as a solo female traveller. The dorms were super nice and the setup very functional- I liked that the bathrooms were separate from the showers, and having two of each for one female dorm was great. I’d say the downside for SUUT is that the atmosphere/social activities and community could be better.
+ It was beautiful, nice & clean!
Amazing facilities in the room. I was very happy with the quality of the building for a hostel. Breakfast is made hot and is great - not the usual "here's some cereal" you can get at hostels. Very nice staff and all around a great stay! It's wasn't very social when I visited, but I didn't mind. I got the shared room to myself!
SUUT was very nice! The rooftop space is lovely and breakfast was delicious (FYI cooks seem to have Wednesdays off...the cold breakfast option was not great). The dorm was clean and had decent privacy - one weird thing is that the lights are all automatic/motion-activated and take at least 10 minutes to turn off, which is annoying if anyone gets up at night. 1 block from 5th ave, the main tourist street. ~30 min walk from the bus stop/collectivo/main beach and pier. Smaller beaches nearby th...
[no text]
+ Position. Rooftop. Room size.
- There is a problem with the hot water pressure in the building so sometimes you only have cold water in the bathroom.
Overall I had an enjoyable stay here! Its very clean and the beds are super comfy. Plus the breakfast was nice. Things to know: SUUT operates more like a hotel than a hostel. And they do not offer daily excursions or activities for travelers to get to know each other. If you are light sensitive I wouldn't recommend staying here as the bathrooms have automatic lights so whenever anyone comes in the room, the lights go on. An improvement would be putting a curtain between the bathrooms and the sle...
Rooftop has a nice pool area / social area and found it easy enough to meet other travellers, whether it was while hanging out on the roof or while enjoying the delicious breakfast! On my last night (a Saturday) there was a small live jazz/blues event on the rooftop which was nice. They also had a movie night (thursday maybe?) although I didn’t attend.