Koyu at Eratap Point

This was the worst hostel experience I’ve had in over 25 countries. When I arrived, there was no staff anywhere. I called and messaged the hostel more than 15 times with no reply until 9 p.m., when someone finally told me to “take any available bed.” The room was in terrible condition: dirty beds, towels everywhere, and a shower that barely worked only a weak trickle of water. The lights didn’t work at all, also no wifi password?could be even worst?