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Affichage de 2 signalements · 1 sur les 12 derniers mois

  1. Confirmé Hostelworld

    Unsanitary, Bedbugs, No Response or Refund I got bedbugs during my stay at Rossio Hostel in July 2025. The room was unsanitary, and staff dismissed the issue when I reported it. I left early and requested a refund, but they’ve ignored multiple messages via WhatsApp and email. Zero accountability or empathy. Would not recommend.

  2. Confirmé Hostelworld

    We left shortly after checking in because there was a dead bedbug in my bed. I have photo proof. So we lost out on the cost of the hostel we did not use and had to book a last minute hotel on top of it. Also the bathrooms were disgusting. Clearly they lack proper ventilation. Honestly every hostel I booked for this trip had either bedbugs or german cockroaches. I've learned my lesson and won't be using hostels or the website any longer.