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+ best staff ever: Lae, Jade at the reception, the room service ladies, the gentlemen who helped out with the safe locker. very professional, friendly, accommodating
+ Nice pool & good location
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+ Very clean and with nice porch and good bed.
- The elevator door made some problems and the view was not amazing
+ Hôtel très bien placé en plein cœur du centre ville Personnel très agréable
- Transat de la piscine très vétuste Serviettes pour la piscine presque jamais disponible avant midi
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+ スタッフが優しい
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+ Location was great, great room - shower, bed & aircon all perfect , good sleep & close walk to everything.
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+ Piscine en rooftop, chambre spacieuse, à 2 pas du night market de Patong
- Salle de sport ridicule (2 appareils), vue de la chambre vers un mur (immeuble voisin)
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+ Location
- Shower drain blocked 2 seperate rooms. Yellow jacuzzi water also in 2 seperate rooms. Mouldy cieling above bed. Aircon required a key card which you must ask for. Bar had ran out of alcohol even after offerred free drinks due to bad stay. No refund resoltion offered
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+ They are very accommodating! First I got a room that had a "hollywood bed" (2 singles pushed together) So I told them it doesn't work for me that I need a real fullsized bed(I'm quite tall and over 120kg so the "hollywood" don't work then) So the manager fixed so I could change room to another room next door! Very good! Friendly staff in general! especially the bar guys working at the pool area! Also very quite area in Patong but still close to "the action"
- Also could need some renevations but it's a good hotel. The pool area could be done more to (stayed at neighbour hotel 8y ago and their pool area was great)
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+ The location was good.
- Everything else. It wasn’t clean, no hot water sometimes staff wouldn’t clean the room, sometimes they would forget to leave any towels. I was moved from my suite because the air con was leaking, made me very ill. Hotel staff put me in a standard room and didn’t offer me anything compensation wise, just a. Free orange juice/ coffee everyday. Wasn’t offered any money back or a refund. This hotel doesn’t reflect the 4 star rating. Cracks all over the walls. Said they would fix the AC and just carried on leaking all over my clothes, been to doctors multiple times since I have got back. Still not been offered a refund which is all I want.
+ Nice staff
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