Apollo Hotel Nha Trang

+ tôi vừa có 1 trải nghiệm rất tuyệt vời ở khách sạn apollo, lễ tân ở đây rất nhiệt tình đặc biệt là lễ tân ca tối, anh ấy hỗ trợ cho tối rất tốt, giúp đỡ trong quá trình trải nghiệm du lịch ở nha trang rất tuyệt vời

- không có gì để chê cả

+ Good

+ I don’t like the property at all- they are in horrible condition

- The staff are extremely rude. The room are in horrible condition- the room are so smelling ( mold). The bed are so dirty, the refrigerator not working. The room are full of spider web. The bathroom are full of water and and smelling. Every time I turn the water on and have shower inside the shower the water didn’t drain therefore the water flood out to the floor and make the bathroom flooded. I talk to the staff and the staff said - stay or leave no discussion and ignore me.

+ NHân viên nhiệt tình. Sắp xếp phòng ok.

+ Close to the beach

- Rooms are just a little bit too small and the Aircon a bit noisy

+ 주변 즐길거리도 많이 있고 바다도 바로 앞에있어 이동하기 편합니다

- 현재 풀장은 없습니다 잠깐 즐기려고 올라갔는데 아예 막아놨어요

- Confirmed our arrival time, however our room had been given to someone else before check in opened. No swimming pool or breakfast, as advertised. We were given a different room and had to change the next day, however the next room was not ready. Shower stopped working in the middle of it so was given a key to a third room to use that shower. Cleaning staff shouted at me twice and refused me entry, despite explaining the situation (I was dressed in a towel with hair full of shampoo). Terrible service

- hồ bơi thì hư nước nóng thì không có

+ Honnêtement, rien.

- J’ai réservé pour 3 nuits. Premier jour (et dernier), je suis parti de la chambre à 16h et j’ai eu la mauvaise surprise à mon retour à 23h de constater que ma chambre était ouverte. Nous avons contrôlé les caméras de surveillance et j’ai constaté que ma chambre a été ouverte par un staff puis laissée ouverte pendant 6h avec mes affaires à l’intérieur. J’ai constaté également qu’un client de l’hôtel était rentré dans ma chambre à 22h30 pendant 1 minute, pour quoi faire on ne sait pas… Le staff n’a pas réagi à mes demandes d’explications. Ce fameux client était déjà parti de l’hôtel. J’ai ensuite compris qu’il s’agit d’un hôtel de passe quand j’ai vu le balais incessant pendant la nuit. Des filles qui tapent à ma porte à 2h du matin. Chaque entreprise a son propre positionnement mais merci à Booking de ne pas proposer ce type d’établissement sur leur app. Je ne pense pas que ça colle avec la clientèle Booking. Hotel très très sale, poils dans le lit, moisissures. Première fois en 5 ans de Vietnam que je vois une telle piètre prestation. J’ai donc écourté mon séjour à une seule nuit, ne me faisant rembourser qu’une seule nuit sur les 2 restantes. Catastrophique

+ Location and price

- No pool