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Confirmed Hostelworld
The location is great. It closes to many waling street like Toledo and just 2 min or 2 metro stop to central train station. The best thing here were hostel staffs. All were great actually, super friendly and helpful. Toilets were clean and enough. The only cons were the bed wasn't that great. I think I have a few bedbug bitten and feeled itchy a bit. Please fix it.
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Confirmed Hostelworld
BED BUGS! Room 36. Woke up with multiple adult bed bugs on both of our beds. My sweater and t shirt that were loose in the under bed lockers were COVERED in eggs. Had to spend 3+ hours washing and dryer all of our belongings and made us miss our car rental we had planned. Also extremely loud at night from the bar. I know it’s not necessarily the hostel’s fault that they have bed bugs but if you’re travelling to Naples around mid November 2023, don’t stay here until they’ve had time to deal.
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Confirmed Hostelworld
This place was close to being one of the best hostels ive stayed at. Until i got absolutely eaten alive there by bed bugs. This place was infested, it was kind of sad when i brought to the attention of the staff and all they did was offer me free laundry.. they gave me another bed in the same room and had someone else staying in the same bed that was infested with bed bugs that same night!
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Confirmed Hostelworld
Loved the vibe, bar and terrace in the hostel. Very easy to meet people. Bathrooms were clean. However, I realized after 2 days that I had bedbugs in my bed (35D) and I got an allergic reactions to them.
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Confirmed Hostelworld
The dirtiest hostel I stayed in my entire euro trip. I dropped my shampoo in the shower and had to wash the bottle. BUT made sooo many friends, Carlo the bartender was memorable, the common area is the best I’ve seen and things got better in the UNGRADED SHARED ROOM I booked when I extended 5x the location really is prime but they need help on cleanliness soooo bad. A friend got bed bugs.
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Confirmed Hostelworld
Found bed bugs. I recorded and showed to front desk. They couldn’t find another room so I ended up moving to hotel nearby instead. Management said they will be investigating and take measurements to fix. I left something so went back to the room 20 minutes later and I saw my bed was occupied by someone new. It’s honestly not ethical to not making any actions in my opinion
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Confirmed Hostelworld
good stay, I recommend! negative point: bed bug!
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Confirmed Hostelworld
bedbugs... my bed was occupied by someone else. staff acted like it was my problem
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Confirmed Hostelworld
Everything was great till me and my bunkmates got bedbugs…
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Confirmed Hostelworld
On my visit I was bitten all over by bedbugs - including my face. I was finally given a full refund after a lengthy dispute with the hostel and I left the hostel 3 days early due to this and the fact 2 girls in my room kept opening up the window right next to my bed in the middle of the night in WINTER and the staffs solution was to make me move rooms at midnight because I kept closing the window. Then in the room and bed I was moved to I was bitten by bedbugs. Worst hostel experience ever. Very disappointi