Safestay Prague Charles Bridge

Le personnel était super sympa, ça en a fait son charme ! À défaut d'avoir pu rencontrer des clients (souvent très jeunes), le personnel m'a fait bien sourire et était super agréable. L'auberge est très bien placée, proche de toute commodité. J'ai vu 2 chambres ayant réservé 2 fois. Les 2 étaient très bien. En revanche, les gens appellent au téléphone dans la chambre, parlent super fort, mangent dans la chambre au lieu d'aller dans l'espace commun, il faudrait donner les règles...

Everything was great, a little bit of an eggy smell from the bathroom but with the windows open it was perfectly fine!!

Really enjoyed our stay - the only downside being the beds. Specifically the mattresses and bed frames which were very thin and the later extremely creaky. This just meant sleeping wasn’t as comfortable as it could have been. However, all the staff there are super friendly and you cannot get a better or more central location in Prague. Still represents amazing value for money.

Confortable y segura.

Receptionist is pretty nice and pay concern about my stays over this property. In overall I would said it’s clean and the bed is good although there is no curtain. Room is spaces with en-suite bathroom separate toilet.

Os quartos eram normais mas achámos o pessoal bastante desagradável, tendo visto várias atitudes desnecessárias com outros hóspedes. Os beliches tinham escadas extremamente pequenas, tornando muito desconfortável descer/subir. Além disso, ao contrário de outros hostéis, cobraram-nos para deixar as mochilas lá no dia do check-out nem tinha uma zona comum com microondas e outras coisas básicas.

Beds are very flat and uncomfortable. No ledge on bed for items

Everything was perfect, the location, cleanliness and staff. Having a private bathroom and shower in every room makes it much more comfortable than other hostels. I’d definitely stay here again

Las instalaciones bien, podrían tener hervidor y microondas para uso libre de los huespedes. Cuando llegamos nos tocó el recepcionista mas DESAGRADABLE. Nos ponía caras desagradables cada vez q le pediamos algo, nos dió una sola tarjeta oara los reservas distintas, cualquier cosa nos respondía de mala manera y a regañadientes, en general atendía con mala cara. Totalmente lo contrario a otro recepcionista, no tengo su nombre pero nos dijo q era de miami, un amor de persona.

Location was pretty central. Clean place with good facilities. Lockers under the bed were handy. Shared bathroom between 8 people was difficult at times. Overall good place to stay.

In the first room I was assigned, the toilet door was spoilt and could not lock. I had booked a 4-bed all female room, and was surprised later in the night when a male entered the room. Went to the counter and they realised they had made a mistake and reassigned me to a 7-bed all female room. It was not a pleasant experience at the start, but I had no issues with the second room assigned. It would be good if they could check to ensure door locks are working and rooms are assigned correctly.

Może to nie sezon na imprezy, gdyż byłem w lutym,ale nie można się przyczepić do czegokolwiek w hostelu. Czystość, łazienka w pokoju. Lokalizacja wyśmienita - apka PID i w Pragę i okolice. Polecam

This Place made us feel very welcome, the staff is nice and available, the room stays warm despite the cold weather outside, but the most great thing Is the position of the hostel. At the reception is possibile to speak english but there is a guy who also speaks spanish well. Thank you!

posizione centrale, camera molto pulita e personale cordiale. Unica cosa negativa il deposito bagagli a pagamento e no asciugamani

The best!

The lady in the lobby should be instructed not to enter the room at midnight and not to speak loudly while people are sleeping.

lady staff was so rude

Sinceramente lo único bueno que tiene es la ubicación y aún así está cerca del centro pero a la vez lejos de otros puntos interesantes de la ciudad, la habitación doble es cutre, poco limpia y si tienes mala suerte y los vecinos son ruidosos no te van a dejar dormir. El personal del hostel es borde, sin ganas de trabajar y no se enteran de nada. Si tu inglés es malo les vas a poner nerviosos y te van a ayudar poco. Te cobran por guardar las maletas. Intenta buscar otro hotel

they should focus on ambience and customers quieries

I am still waiting for the refund of the double charge of city tax after a whole week. The staff said that on Monday he will ask his manager to refund me, but it is Friday today and nothing has happened. What a disappointment. They first charged me twice for the city tax, then not correcting their mistake as they had promised.