Hotel Waterloo & Backpackers

Wellington · New Zealand

Hotel Waterloo & Backpackers

HostelPunk Score
8% SHIT
Medium confidence 194 reviews
5th best in Wellington

Tags

Facilities

👕 Laundry 🍺 Bar ☕ Cafe
Other facilities (15)
Bicycle Parking 24 Hour Reception Tours/Travel Desk Book Exchange Pool Table Wi-Fi Linen Included Vending Machines Towels For Hire Hair Dryers For Hire Common Room Games Room Elevator Free City Maps Flexible NRR

Prices

Dorms $13 / night
Privates $36 / night

HW prices from today

Recent reviews

Netherlands FEMALE 18-24 Apr 25, 2026 Atm 20%

There were stains on the bed, the bathroom looked ancient and was dirty, the vibe and the people were off, the kitchen only had dirty pans and it was 34 dollars which is pretty expensive. I found beautiful places for only 17 with an actual clean place... Very disappointed

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New Zealand FEMALE Apr 18, 2026 Atm 100%

Waterloo has so much to offer, but the road traffic noise is terrible, all night, for light sleeper like me. Also the street lighting is so bright through unlined curtains. I could not sleep! I'd have to rethink staying there again.

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Canada FEMALE 18-24 Apr 6, 2026 Atm 20%

Location is very close to bus station and ferry which makes it convenient but the hostel itself is quite scary as a single female traveller. I stayed in a dorm where there were several old men who seemed to be from the street and I felt overall unsafe. It was not clean. My experience may have been different if I was not a young girl but I would not recommend.

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Australia FEMALE Mar 20, 2026 Atm 80%

This was a great place to stay to be close to Bluebridge ferry in the morning. Literally across the road. We had a private double with ensuite. Perfect. Older style but nothing wrong with it at all. Bathroom was very clean. We used the kitchen and ate in the dining room which is huge. Great spot if you want to be in town. No good if you need parking.

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England MALE 18-24 Mar 8, 2026 Atm 20%

dirty place and strange buy in the room scrolling on his phone until 1am. Strange guy

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Germany FEMALE 18-24 Feb 28, 2026 Atm 40%

It was really okay for the price but we were stuck in the elevator and the emergency button didn't work and when we went to reception for that instance the guy told us that it happens often and nobody ever got compensation🥲 when we ask for compensation we got a little so that was good. It's a decent stay for a short time but I wouldn't use the elevator

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Germany FEMALE 18-24 Feb 21, 2026 Atm 20%

die Kücher war schlecht ausgestattet, wenig Geschir und nicht sauber. Das Alkoholverbot wurde nicht durchgesetzt.Die Bäder müssten renoviert werden oder überhaupt mal sauber gemacht werden.

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Australia FEMALE 25-30 Feb 21, 2026 Atm 20%

When I entered my private room, someone was already occupying the room. Staff at the desk were kind/apologetic and upgraded me to a double room. This new room was also occupied but staff said it should have been vacant. It seemed as though people were staying in rooms unbeknownst to staff. I was then offered a choice from one of their long stay single rooms, however these rooms smelt of cigarettes, were unclean and they could not provide me with fresh linen. Felt like an unsafe halfway house.

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USA FEMALE 25-30 Feb 18, 2026 Atm 20%

Pretty bad experience, they immediately screw up my room assignment and send the two of us to a room with only one bed. Then the bed is terribly thin, there's blood on the ceiling ? And the worst part were the showers. It is unbelievably hot, literally you could get a second or third degree burn from this. Dangerous, no sign or warning from front desk. And no other temperature option besides scalding hot. You all will catch a case soon enough. Disappointing, do better!

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Canada FEMALE Feb 17, 2026 Atm 60%

C’est plutôt délabré. Ça sent le vieux tapis.

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Croatia FEMALE 25-30 Feb 10, 2026 Atm 60%

Good location, friendly staff. The kitchen is really good and clean. The hotel is old and not renovated for a longer time. Our shower in the room wasn’t working. Even the shared bathroom on the floor didn’t have a completely functional shower - the water was either freezing cold or boiling hot. The whole place has a creepy atmosphere and not sociable.

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Germany FEMALE 18-24 Feb 6, 2026 Atm 40%

Had to wait for staff for 20min at the reception to check in, window in my room had a massive crack, shower was rusty, sheets had stains, strange men in the hostel

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Spain COUPLE 25-30 Feb 5, 2026 Atm 20%

We had to sleep here for a night and it was a really bad experience. The place was dirty, it smelled bad from the beggining, the elevator has carpeted walls that also smelled strongly. The room they gave us looked really different from what it is offered in the website. The place is just creepy. But Marie, the girl in the front desk, was great and she helped us a lot. Nonetheless, I wouldn´t spend a night again there. Hopefuly.

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Germany FEMALE 18-24 Jan 27, 2026 Atm 60%

Very weird people staying there, but its's cheap and in a good location. Large common room and kitchen, but the kitchen doesn't have much cutlery.

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France MALE 25-30 Jan 17, 2026 Atm 40%

En entrant dans ma chambre sur suit tombé sur une personne entrain de ce droguer, la chambre était très salle en particulier la salle de bain. Je me suis pas senti en sécurité. Heureusement la réceptionniste, ma donné une autre chambre. La chambre étais propre et j'étais seul, mais les fenêtres étais cassé et scotché, et avec le vent ont claqué toute la nuit... l'hotel est globalement vieux et en mauvaise état. Je ne le recommande pas

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Germany FEMALE Jan 9, 2026 Atm 40%

Die Fotos in der Anzeige sahen super aus. Was wir vorfanden war überwiegend desolat. Wir haben nicht viel schönes gefunden. Die Eingangshalle hatte vielleicht etwas Charme. Von außen denkt man, ready for takedown. Das Haus hat so viel Geschichte. Schade.

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England FEMALE 18-24 Jan 8, 2026 Atm 40%

Yeah definitely listen to the other reviews I don’t actually know why I booked this place. The pictures make it look so much nicer than it is. Everything here is stained and dirty. Gives haunted hotel vibes, just super creepy and gross. Honestly struggling to say anything nice about this place other than the fact it was nice to have a room to myself for once but honestly wished I had just booked a shared room elsewhere for cheaper.

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England FEMALE 31-40 Jan 8, 2026 Atm 60%

The building is very old and dated, and the sheets and towels were yellowed and stained. The bed springs were broken, making it very soft and spongy, and the microwave in the room didn’t work. The receptionist on arrival wasn’t particularly welcoming. That said, you do get what you pay for. It’s a hostel and we didn’t have high expectations. We did appreciate having a kettle, tea, coffee, hot chocolate, towels and flannels provided. The location is excellent.

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Italy MALE 18-24 Jan 4, 2026 Atm 40%

riesiges altes Hotel, in dem viele Fixmieter leben und man Abgst haben muss das was gestohlen wird

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England MALE 18-24 Nov 14, 2025 Atm 20%

Do not sleep here. Having stayed in hostels across the country, this was by far the worst. My room was filthy beyond words, blood on pillows and mattresses that went straight through to the metal support below. There was dirty laundry left in the bathroom and urine stains that made the toilet seat sticky. Bins were not changed, with used sanitary products lying on the bathroom floor. For some perspective, it was so dirty in there I didn’t even take my socks and shoes off. Please go elsewhere

via Hostelworld