Back to Urban City Centre Hostel
Showing 17 reports · 1 in the last 12 months
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Confirmed Hostelworld
The good thing is that the place is cheap and isn’t that dirty, however the bathroom could have been cleaned better and there are many reviews on google maps (with pictures and videos) of huge bed bugs, which I didn’t find here on Hostelworld, so be careful. We didn’t find any bugs but those reviews made me very paranoid. The area is very sketchy and a bit far from the main attractions. The staff isn’t super polite but not rude either. Another big problem is that the common room is usually empty
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Confirmed Hostelworld
Had bed bugs, the little fuckers bit me in the face. Also lots of noise, shower was cold, bathroom dirty. People at reception were friendly though
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Confirmed Hostelworld
One of the receptionists has a bit of an attitude - When we checked in, we asked the receptionist if it would be possible to check our beds because we read recent reviews of bed bugs. She said “you can check yourself”. We also simply asked if we could be put in the same room with our friends and instead of just answering the question and saying “no”, she went on and on about needing more notice. One bathroom for an 8-person room, no fun hostel events. It’s an okay choice for one night max.
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Confirmed Hostelworld
We got bed bugs! When we told the staff, they gave us a new room on a different floor and cleaned the room that we were in before. It definitely took away from our experience. The hostel was in a pretty sketchy area, and there were a lot of older men staying in the hostel, which was fine but we didn’t feel the safest as two young women. There was an area to eat and warm up food, and the atmosphere was nice. We are sure that there are still bed bugs in this hostel, so steer clear.
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Confirmed Hostelworld
The bathroom light was very dim. that way you couldn’t see how dirty it actually was, but I noticed. The were bedbugs in the beds, there was no elevator and I stayed in the 4th floor. The zone wasn’t as nice either, everything around it smelled weird, close transportation and kinda close to the Grand Place so that’s nice. Overall, worst hostel I’ve ever stayed tbh.
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Confirmed Hostelworld
I contracted bed bugs here. do not stay here
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Confirmed Hostelworld
We arrived our first night and immediately spotted blood stains on the sheets, strong odor in the hostel, lots of mold on the sink and in the shower. We also spotted bed bugs and left the hostel. The worst part is that we argued to only get a partial refund for 1night (LOL). Horrible experience! Do yourself a favour and do not come here!
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Confirmed Hostelworld
Security was good, and the room was clean, especially the toilet and shower. In contrast to what we had read on the reviews, there were no bedbugs whatsoever in our room. The region was a little shady, but withing walking distance of public transport. The noise level was a little loud, the traffic especially. On the site it said that there would be lockers, but there were none. The kitchen had a kettle or two, but the water had not been changed overnight.
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Confirmed Hostelworld
This place is full of bed bugs.we are a couple and stayed for 1 night and didn't sleep at all because of bed bugs.we booked a dormitory but both of our beds were with bed bugs and we were bitten all over.we took several pictures and videos of bed bugs during night and send those to hostel management. We have written several emails and contacted the reception staff about this ,but there is no response at all. We would never go back to this place. Overall we had terrible experience.
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Confirmed Hostelworld
BED BUGS!!!!!!!!!!!!!!!!! I cannot make this up. If I knew this place had a bed bug infestation and I was going to wake up with a million bites on my body, then I would have never booked. I am so scared one crawled into my stuff and my home is going to be infested. Also, there is no option for gendered dorms, probably a cheap move from the owner. It is a very male dominated, and a lot of them are low class and dirty. Bad experience. Please listen to this review. You can try and justify you need somewhere to
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Confirmed Hostelworld
the staff was friendly, but upon arriving we did find bed bugs
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Confirmed Hostelworld
We stayed there one night, had a lot of bedbug bites after. Nobody replied to my email. Very bad experience! I’m
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Confirmed Hostelworld
I got bit by bed bugs.
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Confirmed Hostelworld
Stay away from this hostel! In my room, I found bed bugs and I was bitten by them at night. I couldn't sleep at all because my skin was itching like hell. It turned out that I had 30 bites on my body! It shouldn't have happened in any hostel, especially in a city like Brussels. The neighborhood is mostly immigrant and it didn't feel very safe at night. I was with my husband but I wouldn't recommend it for solo female travellers. In the hostel, there is no common kitchen area for guests.
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Confirmed Hostelworld
The staff was overall very helpful and kind, except for the owner. He was very hostile twice towards our group. Once for two people sharing a bed (although they had paid their respective beds) and another for being in the common areas (he tried to kick us out because we were waiting for our taxi at 11pm). There were also bed bugs in the beds in several rooms. I would point out positive aspects such as big rooms and clean bathrooms, they speak English, and good location.
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Confirmed Hostelworld
The were bed bugs in all the room.
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Confirmed Hostelworld
We got bedbugs from this place, would not recommend…