Back to Sleep Well Youth Hostel
Showing 11 reports · 1 in the last 12 months
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Confirmed Hostelworld
Overall great place. Great staff, location & breakfast. BUT unfortunately bed bugs. Definitely get that checked out!
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Confirmed Hostelworld
very uncomfortable beds and the room was always overheating. location is ideal. think they had bed bugs here
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Confirmed Booking.com
We were provided with rock hard cushions instead of pillows. My son was bitten by bed bugs😒
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Confirmed Booking.com
Everything else was clean and up to my standards. But, the bed had bedbugs which I only noticed at the end of my third night. Whereupon returning back with lots of bedbug bites which were extremely itchy.
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Confirmed Booking.com
There were bed bugs or some bugs in my bed. I was left with very bad Bug bites in addition. Well, I've responded to the chain. But didn't hear bacl again. I'll copy the contents here though - You mentioned the cancellation policy. But I didn't really cancel. Just requested to modify the dates. Moreover, if I were told that it wasn't possible, I wouldn't have left the hostel. Now, I've incurred twice the cost and for no fault of my own.
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Confirmed Booking.com
The breakfast was unkept and disappointing. One of us got bed bugs and the hotel staff didn’t care and didn’t communicate to us that he got a new room and didn’t treat his clothes or suitcase. We had to do it ourselves even though they said they’d take care of it (they paid for it however). Communication amongst staff was terrible and the front desk weren’t friendly. We were disturbed at all hours by late roommates, who were inconsiderate, leaving lights on, having showers at 1 am and talking on their phones. They should have a seperate bedroom for late informers.
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Confirmed Booking.com
Found two bed bugs in our room
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Confirmed Booking.com
I was bitten by a bed bug.
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Confirmed Booking.com
there’s bed bugs… and it’s so scary the breakfast quality is just okay some staff are not so friendly and the instructions is not so clear
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Confirmed Hostelworld
bed bugs. i hate it here, you can’t find a place to cool off whatsoever. it felt like i was burning in hell, especially after the bed bugs feasted on me.
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Confirmed Hostelworld
Bed bugs!!! At this hostel. I stayed in room 405 and woke up with bites and also found a bed bug on my bag. I contacted the hostel about it, but they never replied, so I assume they haven't done anything to treat it. Also, I would not call this a 'youth' hostel, most of the people I saw were not young and there was not a social atmosphere at all. Would not recommend anyone to stay here.