Showing 10 reports · 1 in the last 12 months
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Confirmed Hostelworld
Located near the metro and no bedbugs. very Nice without area. Surely recommended for others.
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Confirmed Hostelworld
i was there for two nights and got eaten by bed bugs. i told the front desk and them as well as our roomste knew about the bugs and no one said anything. So they checchecked us into a room with bed bed bugs.... i have emailed the owner of ththe hostel and have not gotten a response. DO NOT STAY HERE
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Confirmed Hostelworld
Very nice staff and people there, unfortunately me and my friend had bed bugs and from what we have heard weren't the only ones during our stay. I feel like most of them are hiding in the crevasses of the curtain so if you plan on staying there check the beforehand. Changing beds was no problem though and we got 50% of the price at least. Having bed bugs is definitely not worth the price reduction though
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Confirmed Hostelworld
Heads up, there are bed bugs in this hostel and I got extremely bitten during the one night I spent in the all women’s dorm. I had seen previous recent reviews about bed bugs but (stupidly) thought I wouldn't be affected or that the hostel had dealt with them. I was very wrong! Rosalma staff - please get rid of these bed bugs!! If it were not for bed bugs, this would be an amazing hostel. Great beds and facilities and the staff are lovely! Hence my decent overall rating.
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Confirmed Hostelworld
BED BUGS. Unfortunately after night two of my stay here I woke up with bed bugs all over my body and face. If you look at past reviews you will see multiple cases of bed bugs going back over 12 months. Clearly there’s a problem which management are not doing anything about. The receptionist team were helpful in moving me to a new bed and refunding me for my stay which I am grateful for, but I really wish that I had gone elsewhere now. Warning to anyone looking to book, do so at your own risk.
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Confirmed Hostelworld
Overall the stay was good, but i woke up filled with bed bug bites. I have them on my feet, legs, chest, arms, back, hands and even on my face. It has been a week since i left and the pain still persists, so I had to go to the ER where they gave me two different medication that I had to pay myself. Although the experience there was good, i highly regret having stayed there because of the intense pain over the last week.
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Confirmed Hostelworld
Perfect located, nice staff and in general clean rooms. Unfortunately there were bed bugs in my friends bed and the ceiling in the kitchen was full of mold. But the equipment in the kitchen was very nice. I liked the chill atmosphere in the hostel.
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Confirmed Hostelworld
bedbug！有跳蚤。头天晚上枕头下发现有黑色的小虫爬过，没有来得及拍下照片就没去找工作人员。第二天身上开始出现红色小包以为是蚊子没有在意，但之后越来越多，抓挠之后更痒更大甚至起了水泡。定的是九人间但其实房间有12个床。房间的门很难关上。房卡给的房间号不是一个数字而是一个手写的名字，要去了之后挨个找。中午一个男性旅客直接推开这间房门进来，我不知道他怎么进来的，也许是因为上一个女生很用力的关门了但其实门也并没有关上。我告诉这男生他走错了，他跟我说以为是这间因为手写体对他来说很难辨认。我和另外两个女生都打不开各自床上的灯，不确定是坏了还是没找到开关。位置还行，但总体不推荐。
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Confirmed Hostelworld
Everything good but there are bed bugs everywhere, i changed the bed and still found them . The staff tried to help but they didnt do anything about it.
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Confirmed Hostelworld
The people staying at the hostel were unkind and inconsiderate. They would be loud in the rooms and made me feel very uncomfortable. I also got bed bugs while staying here because I stayed here 2 nights and the first night was fine but after the second night I woke up with about 50 bug bites.