Rest Up London

The place wasn’t clean at all. Lots of dust under the beds for example. There was a clear lack of organization / team communication in the check-in systems. The worst thing was really the long-air guy that’s wears an overcoat (unfortunately the one who checked us in and was there during the night). He was constantly patrolling the hostel’s common spaces shutting the vibe off. Even though he was the one to made us the check-in, 3 hours later he came to us with attitude asking “do you guy...

Way to many people in a room, some guy was allowed to sleep naked in our mixed dorm. Staff did give us a full refund but would not recommend

The bed’s were uncomfortable and room and washrooms were small. Sheets weren’t washed and staff wasn’t that friendly

horrible, super dirty, not a backpacking hostel

Une honte totale, Réservation annulée le jour de mon check-in par la réception sans solution de relogement a 23h le soir . La réceptionniste était mécontente après avoir fais remarqué que le prix indiqué sur le site était inférieur au prix payé. Réceptionniste méprisante, irrespectueuse, qui répond " je m'en fou ce n'est pas mon problème" Honteux, le service de sécurité est également irrespectueux.. à éviter absolument !!!

The room I was staying in had broken bathroom lock before I checked in and one lady stuck inside midnight so we had to help her. Shower drainage was completely blocked and no hot water coming from shower head. When I went to complain in the morning first receptionist lady made me wait 20 mins as she was making and serving coffee to some guests. At the end when I complained she said it's not her duty and I have no right to complain her instead she asked me to contact maintenance. Worst place ver

We went as two girls to a mixed dorm room. Though the room in itself was acceptable, the other people in it were not. The hostel should not accept anyone coming in to the point of making other guests feel uncomfortable/ unsafe. The men in our room were disrespectful, too comfortable (starting personal conversations while still in underwear etc., older than).Thankfully the staff was great and moved us rooms to somewhere safe. The hostel in itself is reasonable, well situated. But not safe enough.

We had an amazing stay! The room was clean and the staff was super nice and helped us with everything, especially Sergi and Kasia! :) thank you, definitely coming again

Chambre pas agréable Sanitaires manque de propreté et devrait être séparé pour les femmes et hommes Emplacement très bien Personnels agréables

Bien placé, vélo proche, épicerie proches, tout est proche et l’emplacement et cool les lieu est bien décoré, les chambres sont simple mais efficace, tout fonctionne, je recommande.

Las tarjetas dejaron de funcionar, metieron más gente a la habitación en la madrugada, pesimo

It was the worst hostel experience.

Bastante bé dins del que cap ja que ens van cambiar l'habitació a una molt més privada i va ser molt millor. Però dubto que netegessin molt les habitacions. Els lavabos compartits estaven molt bé, més dutxes per això funciona és una mica malament i apuntaven on volien. Per últim el wifi no es que anés tan bé. però si sort d'això tot molt bé i la gent molt amigable

Lovely building and for the price you cannot ask more;)) Very nice staff

Ho alloggiato per 4 notti di cui la prima sono arrivata molto tardi, per fortuna la reception é aperta 24/7 e non ho avuto nessun problema. Ho preso una camera con letto a castello e bagno in camera, ho trovato tutto veramente pulito. Le finestre sono sottili e si sentono i rumori della strada ma si può risolvere con dei tappi per le orecchie. Il personale é gentile. L'ostello é dotato di bar e di macchinette per bibite e acqua. Non servono alcolici perché é family friendly. La camera é o...

supportive and friendly customer service team from Ade & team 😊

This property was not what we expected. The entrance and what is presented to you online is totally different than the experience. Bathrooms are diabolically disgusting. The rooms are similar to jail cells, no privacy curtains. We paid for breakfast but it wasn’t worth it, you’re better off going out to breakfast everyday. I would only do it again if I was with a larger group of friends, making it more of a comfortable experience, but I don’t think I’ll be back here again, not cleanly at...

the reception girl, the one with brown hair, is a very disrespectful and rude person, and with her attitude she gets to the point where she canceles people's bookings, just because she is not in a good mood. and there were 2 other men that were quite aggressive and it makes it an extremely unpleasant experience overall.

It’s a very good hostel With nearby route to Tower Bridge You can book 7days The bed and room are vey comfortable Though some upper bed can charge my phone Their staff are so nice to hear and solve it Hope later they can make all chargeable 2. The hot water in the bath is not hot enough and I think it can’t be adjusted by me Hope it can be adjustable in temp

Je ne recommande pas cet hostel, à part la localisation et le staff, il n’y a rien de positif. Il y a énormément d’étages à monter et aucun ascenseur donc vraiment pas pratique. Aucune cuisine, pas de frigo, pas de micro ondes rien du tout. Les chambres sont minuscules, les matelas sont aussi fin qu’un tapis de gym c’est vraiment pas confortable. Sans oublier LA CHALEUR dans les couloirs et les chambres, on ne peut ouvrir les fenêtres que de 5cm c’est vraiment horrible.