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Overall, I would not stay here again. The mattress stank of urine. The place is a real mess, the kitchen and communal spaces are like a hoarders house and haven’t had a deal clean in what seems like years. I love animals and I know there are many homeless cats and dogs around and it’s lovely that the hostel lets them have a home there, but they are not well kept and smell bad. The cats go to the toilet in the garden which is right where everyone can see.
+ Atendimento e limpeza
+ Bella atmosfera da ostello, struttura accogliente, staff gentile e disponibile
- Posizione
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Super établissement, bien placé dans le quartier de santa teresa. Les gens sont gentils, il y a tout ce qu’il faut.
The hostel has a good location. However, the bathrooms were very very dirty and there were lots of cockroaches in the room. The cockroaches were on our bags and beds. We did ask the staff for help but there was no one who could help around. Also not many social areas.
+ Very RAIZ (like they say here)
- Staff is not very available
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+ Not much.
- Rude staff. Treated me like a criminal.
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+ Great location, right in the middle of Santa Teresa.
- Run down place and bathroom lacked cleanliness.
+ Breakfast was nice
- If wasn’t clean at all never saw someone cleaning inside my room trash under my bed plus is was broken, sometimes I didn’t have water
+ A localização é ótima, em frente ao lago dos Guimarães, é de fácil acesso a Lapa/centro. Staff foi mto solocito e me ajudou com uma situação pessoal. Fiz amizades com facilidade.
- O casarão é antigo e falta manutenção, o quarto estava muito sujo, mesmo com a troca de hóspedes nenhuma limpeza foi realizada. O banheiro estava insalubre, a cama é desconfortável e haviam mais hóspedes que o anunciado. Aos sábados tem samba e bastante barulho inclusive durante o dia com a organização do evento.
+ Nettes Personal
- Es wurde in unserem Zimmer nicht einmal das Bad geputzt, obwohl wir mehrmals darum gebeten haben. Hinzu wurde es als „drei-Bett“-Zimmer beworben, es handelte sich aber um zwei Hochbetten und ein einzelbett, sodass fünf Personen in dem Zimmer geschlafen haben.
+ The location is good.
- It was dirty, noisy, and uncontrollable. I booked a bedroom with three beds, but there were five people in the room because it had bunk beds. I stayed for four nights, and nobody cleaned anything.
+ Do atendimento... Muito bom.
- Sala de espera pequena.