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Recent reviews
+ Muy buen hotel
- La última noche comenzó un olor a tuberías negras en el baño creo que hay que prestarle atención a eso
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+ Lugar céntrico y hospedaje cómodo, céntrico. Relación calidad - precio buena
- El desayuno está bastante lejos y caminar solo por un café ☕️ y pan tostado, podría ofrecer en las mismas instalaciones.
+ Our room was spacious and comfortable, featuring a beautiful bathroom and small patio. The accommodation was ideally located in a central yet peaceful area, ensuring a restful night's sleep. The cleaning lady went above and beyond, often serving as a friendly and helpful receptionist too, which added a personal touch to our stay
- The accommodation advertised as a hotel was somewhat challenging to locate and we passed by it several times without noticing, however our overall experience was positive. The service was satisfactory, and the environment was pleasant and comfortable. Despite the minor difficulty with the location, we enjoyed our stay. Our breakfast experience could have been better. We had to walk quite a distance to another hotel just to get a simple coffee, toast, and jam. On a positive note, we did enjoy a complimentary bowl of fresh fruit one morning.
+ Propriétaire facilement joignable, femme de ménage très gentille prête à aider, emplacement bon, propre.
- Je m’attendais à un hôtel avec réception h24 , j’ai peut être mal lu ou mal compris… mais du coup j’avais nulle part où laisser mon sac le dernier jour et j’étais un peu embêtée. Le petit déjeuner est dans un autre hôtel à 15 mn à pied donc je ne l’ai pas pris alors qu’il était inclus. Dommage pour ça aussi.
+ Todo excelente, ubicación, instalaciones, personal. Súper recomendado.
- El internet se iba y regresaba y a veces no conectaba.
+ Struttura nuova ed accogliente in stile coloniale. Yara la governante si prenda cura di tutto. A soli 5 metri dalla 10 Avenida e 30 dalla 5Avenida.
+ Bed was very comfortable and very big, whole place was clean and the soaps provided smell really nice.
- Communication could be improved especially in terms of time of response and the breakfast is provided at another hotel about 10 mins walk away and it’s just toast and jam.
+ A localização é muito boa! Perto de tudo, mas sem incomodo de barulho. O quarto e banheiro é exatamente como na foto, confortável e funcional. Não pedi limpeza por um dia e, ainda assim, deixaram um kit de banheiro (papel e sabonete) no corredor.
- Ter que pagar por checkout tardio. Entendo não ter a disponibilidade, mas é uma gentileza que sempre oferecem sem custo. Nao foi algo super negativo, mas como la não tem como deixar mala, cobrar por 1h a mais acabou atrapalhando nossos planos.
+ Le calme, eau chaude, rangements, proximité du centre mais assez calme. Possibilité de profiter de la piscine dans l'hôtel Hacienda Paradise.
- Petite odeur d'humidité et il semblerait que la baignoire fuit. Pas trop grave
+ Right in the center, clean, comfy, good wifi good ac , hot water .
- It can be noisy, it's center
+ I only stayed one night but I slept like a baby. Rooms are clean, no bugs, close to fifth yet not loud. Very efficient.
+ Camera spaziosa e pulita,posizione centrale,bagno grande
- Wi fi funzionante a tratti,cuscini alti e troppo dur
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+ La cercanía a los puntos turísticos
- Que no hay elevador
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+ Fantastic location only a 2 minute walk from 5th Ave and 10 min to the beach. Ferry ports to Cozumel also close by. Self check in was smooth and the room was clean and tidy. The hotel even upgraded us to a larger room for free! Would really recommend as a budget hotel in Playa.
- As stated in other reviews it was a 15 minute walk to another hotel for breakfast of coffee and toast. We made it twice and its not as terrible as others have said, we quite liked it! Was a little bit loud at night but given its proximity to Fifth Ave that's to be expected - we slept really well.
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+ The location - in the middle of both ADO bus stops, supermarkets + restaurants very close, 5th street around the corner, access to beach 2min walk. Bike rental around the corner. Staff was very kind. Reception - self check-in and communication via Whatsapp worked very well. Very attentive and friendly. Very clean property. Shower pressure great and hot water worked well. Breakfast was complimentary at another hotel (I never made it there though.) Simple accommodation with a good price.
- The bathroom needs some towel hooks/racks. With all the positive things already being said - unfortunately the room with a balcony is VERY NOISY. Street noise and loud music playing beyond midnight sometimes. (coming from a restaurant opposite the hotel). The noise was audible even in the inner courtyard of the hotel and probably in other rooms too - but maybe not as bad as in the balcony room. I tried to change rooms - would have been charged an extra USD 40,- which was more expensive than the room charge per night itself. I suppose you cant have it all - it's either a central location OR a quiet place in PDC. I guess its doable for a night or two.