Palette The Ex Capital Hotel Bangkok

+ L’accueil est très chaleureux et agréable

- Rien l’expérience était top

+ Spacious room

- Noise can be heard

+ Das Bild vom Hotel wurde definitiv bearbeitet. So sieht es in der Realität nicht aus. Zu Fuß ist es eine Herausforderung, da die Gassen sehr eng sind. Die Betten waren bequem.

- Am Abreisetag gab es einen Feueralarm und Stromausfall. Leider haben wir in der Hektik eine Sportuhr auf dem Zimmer liegen lassen. Wir haben im Hotel angerufen und mehrfach Mails geschrieben, ohne Reaktion. Sehr schade.

+ Comfy and good rooms

- We faced an electrical problem that allow us to check in around 5pm. The staff wasn’t really helping and not really professional. Location isn’t really good either.

+ The location is great, the staff is really nice. Check in is almost 24 hours a day. So you can book last minute at night and show up near midnight and still check in. The hotelrooms are very clean and nice. 7 eleven a short 3 minute walk. And an even bigger one a bit further as well.

- They knew of a scheduled power outtage in the whole neighbourhood but did not mention it to the guests of the hotel. Instead we rushed outside due to a fire alarm going off. Their breakfast is not good value. They have a breakfast menu. But they have a seperate breakfast menu with two options that are not good at all.

+ The location was great with small street vendors plentiful. 7/11 s around every corner and the locals were friendly enough. There was a lift, thank goodness. The bathroom was big enough.

- No one helped us with our suitcases upon arrival and English was limited. The decor of the room was non existent. The bed was hard and very noisy. The air con extremely noisy

- Location and food (only one choice of Menu and same menu everyday) Not as in the picture.

+ Great location, clean rooms, friendly staff, facilities that you need on very short walking distance.

- They had a neighborhood power outtage. That they knew would happen. And did not notify the people that stay there. The fire alarm went off and the power went out. The shower also stopped running remaining that time which was several hours. It was also when me and my wife were getting ready to check out. So very stressful to get out 5 stories down with no idea what was going on or staff walking by to calm down the ruckus. Breakfast included Is different than their breakfast menu. They put it up for everyone to see their “full menu” but as soon as you order it. They point at their “breakfast included” menu. Which is option A and B, both bland and not worth the money. Good if you are on a tight budget.

+ 收費了，我們到飯店卻不能入住，說沒有我們的入住資訊，根本詐騙！

- 櫃檯小姐一直說沒有我們的入住資料，完全不想幫忙，叫我們自己想辦法聯絡booking.com，但booking.com客服電話，我們己輸入資料也無法聯絡到客服人員…留言客服也沒回應

+ - l'emplacement proche de station krung Thom Buri

- - Erreur sur ma chambre réservée 1506 - Changement 2 jours plutard 1203 - Bruit d'écoulement des EU dans la chambre 1206 qui réveille à chaque fois. - le petit-déjeuner est une arnaque ( 2 tranches de pain 2 œufs au plat 1 tomate et 1 café) sans fruits sans jus. Cet établissement mérite 3 étoiles et non 4 étoiles. - l'extérieur du bâtiment en ligne n'a strictement rien à voir avec la réalité. Coupure d'électricité le dimanche 15 février avec un déclenchement de l'alarme, ce qui a réveillé une bonne partie des clients tous en pyjama à l'accueil.

+ Nothing really

- They stole 1000 baht out of a 2000 baht deposit. Staff were rude and lazy. Ignored customers. Location was poor. No bars or restaurants nearby.

- Najgorszy hotelu jaki kiedy kolwiek widziałam.