Hostal El Portal

Semuc Champey · Guatemala

Hostal El Portal

HostelPunk Score
32% SHIT
Low confidence 38 reviews

Tags

Facilities

📋 Meeting Room 🅿️ Parking 🅿️ Free Parking 🍺 Bar ☕ Cafe 🍳 Breakfast
Other facilities (15)
Bicycle Parking 24 Hour Reception Tours/Travel Desk Housekeeping Restaurant Meals Available Linen Included Reading Light Towels For Hire Common Room Book Exchange Board Games Foosball 24 Hour Security Safe Deposit Box

Prices

Dorms $14 / night
Privates $30 / night

HW prices from today

Recent reviews

Argentina FEMALE 31-40 Apr 25, 2026 Atm 100%

Ubicado a dos minutos del ingreso a Semuc, muy cómodo. Los precios en el restaurant un poco más caro que lo normal en Guatemala y no cuenta con espacio de cocina. Falta que coloquen lockers de seguridad en las habitaciones. En general es un lindo lugar.

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Sweden FEMALE 18-24 Feb 17, 2026 Atm 80%

Boendet ligger väldigt nära ingången till naturreservatet och man kan göra turer dit som är ganska bra pris och roliga! Rekommenderar! Andy var en bra guide! Rummen är ganska bra, det är bara väldigt lyhört utåt och ganska kallt men annars bra! De som jobbar på boendet är också väldigt trevliga, Cindy var väldigt snäll och hjälpsam! Maten var till bra pris!

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French Guiana FEMALE 31-40 Jan 7, 2026 Atm 60%

Good hostel. No AC in private rooms No kitchen Chilling area are really great

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Colombia FEMALE 31-40 Dec 26, 2025 Atm 100%

el lugar es bonito, justo al lado del río. tome el tour con ellos. la comida no es muy buena, si está temprano puedes comer en los puestos de afuera. la habitación limpia y amplia, solo que no están divididas ni con cortinas, así que no tienes tanta privacidad. pero en general está bien el lugar.

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Colombia FEMALE 31-40 Dec 22, 2025 Atm 100%

Es un lugar maravilloso para descansar, limpio y muy muy acogedor. Todo el staff te recibe con cariño y en las noches te invitan a bailar o compartir. En especial resaltaresaltamos el gran trabajo que hace Julio pues siempre fue muy amable durante nuestra estadía. El hostal queda a la entrada de Semuc Champey y de las cuevas por lo que al caminar unos pocos metros puedes disfrutar de este paraiso. Al estar ubicado en la selva el servicio de luz e internet es intermitente la comida es deli.

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France COUPLE 25-30 Dec 6, 2025 Atm 20%

Expérience déplorable dans cet hôtel. 
La chambre était infestée de cafards : une dizaine visibles sur les murs et même sur le lit. Lorsque nous l'avons signalé à la réception, on nous a simplement répondu : « Désolé, il y a beaucoup de cafards par ici… » sans aucune solution proposée. Concernant le tour de Semuc Champey proposé par l’hôtel :
Le programme annoncé (affiché en grand près de la réception) n’a absolument pas été respecté. Pas de cuisine, plat che...

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Canada COUPLE 25-30 Nov 21, 2025 Atm 80%

great location in semuc champay, you literally can't get any closer. we were only three couples when we stayed there but the employees made it a memorable time with great karaoke and lots of laughs. I would come here again. it's a sister hostel with hostel Oasis in lanquin

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Switzerland MALE 25-30 Nov 19, 2025 Atm 60%

Stichpunkte: – Licht defekt, schwacher Wasserdruck – Zimmerwechsel wegen Betonarbeiten – Preise mündlich anders als auf Rechnung – Essen teuer, Ceviche und Nachos ungeniessbar – Keine Küche, Strom nur zu bestimmten Zeiten – Rechnung erst beim Checkout – Überraschungen – Ratten/Mäuse & Kakerlaken im Zimmer – Keine Handtücher, Zimmer nie gereinigt – Lange Wartezeiten auf Bier & Kaffee – Shuttle 5 USD trotz Sammelabholung – Laute Karaoke bis spät in die Nach...

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Colombia MALE 25-30 Sep 3, 2025 Atm 60%

Good location, 2 min away from the entrance of the park, nice staff, just keep in mind this is not a party hostel and is located in the middle of the nature.

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Switzerland MALE 18-24 Aug 17, 2025 Atm 20%

Good location. Pool is nice. Food ok. Staff rude will make fun of you behind your back and lied many times to us. No warm water (to be expected, but was advertised differently). Electricity not all day (was no problem, but should be made known.

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Dominican Republic FEMALE 18-24 Aug 11, 2025 Atm 20%

Lots of cockroaches at night in my bedroom. I didn’t get to sleep peacefully all of my nights there. Some of the male staff still have a bit of “primitive” behavior. I had to switch to a private room instead of a dorm when I mentioned I simply wasn’t comfortable with sleeping w/ one male on the dorm while I’m alone. A male staff said “we can go upstairs” I asked “what’s upstairs” then he says “My room.” I was very much disgusted by that response. Just one of the many exam...

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Colombia MALE Aug 9, 2025 Atm 100%

Muy buena atención, siempre atento a mis requerimientos. Lo único es que deben ser mas claros con la hora de recogida en Lanquin, ya que despues de un largo viaje el huesped llega muy cansado y no puede esperar a que el hostel lo recoja hasta la hora que quiera.

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Sweden FEMALE 18-24 Jul 15, 2025 Atm 80%

Really close to the national park of semuc champey. Lovely location with a view of the river, preferred this stay over greengos for a more beautiful location (even if greengos may be more social). Super friendly staff!

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Germany FEMALE 18-24 Jun 25, 2025 Atm 60%

I chose this hostel because of its location which indeed was very close to the river and the caves etc, but the equipment left a lot to be desired. Electricity and wifi was turned off every night at 10pm, sometimes earlier, and the dorms were very simple (no curtains on the beds). The restaurant food was nice but kinda expensive. I recommend the tour though (only around 20$ for a great allround experience) but i‘ve heard there’s other hostels which may be more comfortable, offering similar t...

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France FEMALE 31-40 Apr 2, 2025 Atm 100%

Super équipe ! Emplacement idéal à l'entrée de Semuc Champey. Les draps étaient un peu taché et quelques cafards mais rien d'insurmontable et le reste était ok.

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Colombia MALE 25-30 Mar 24, 2025 Atm 100%

Buen alojamiento y muy bien ubicado para ir a Semuc Champey, es tranquilo, la comida en el restaurante es muy buena el precio es medio alto, sin embargo al rededor hay comedores de gente local a un precio más cómodo. La atención de la gente es excelente

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USA MALE Mar 8, 2025 Atm 80%

Great location! Friendly staff! Great food! Our only issue was the number of hours there was no power every day. Difficult to keep items charged.

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England MALE 31-40 Feb 8, 2025 Atm 20%

This is the worst hostal I have stayed at (have been to over 100 hostals in many different countries). The staff were incredibly rude. It felt like no one was in charge. When I asked questions in Spanish they would make jokes behind my back saying that I sounded like I was drunk. I have a good level of Spanish but need to work on my accent. They also would do the laundry for some people and not for others. The atmosphere was non existent l. Very unpleasant to stay in a place with bullying staff

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USA COUPLE 31-40 Feb 8, 2025 Atm 20%

The only thing this hostel has going for it is the location, but don't let that fool you - this place is awful. Staff literally THROW ROCKS AT STRAY DOGS in front of guests. They are extremely dismissive and overall just don't care about your experience. The food is extremely underwhelming. They lie about not having laundry services and don't mention anywhere beforehand that there is no electricity 18 hours a day. It's misleading and shameful that they don't disclose that. Avoid this place!!!

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Sweden FEMALE 18-24 Nov 5, 2024 Atm 60%

Coacroches in the showers/bathrooms

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