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The main problem with this hostel is many ( but not all) of the staff treat it as though its a cafe and not a job. I had to ask the people that worked there (on different nights) to stop talking loudly at 12am in the morning. Many of the staff monopolize areas that are supposed to be for the guests. A few of them have a very bad attitude and act like they're paying you to stay there. The bathrooms were also not the cleanest.
I was treated disrespectfully by the staff simply for asking for assistance due to my disability. The following night, after midnight, the entire staff started shouting 'Happy Birthday.' They did not care If the guests were sleeping. The owner on the phone offered me a 'free breakfast' to compensate for the situation. Due to the character limit, I can't fit all the details here, but it was a horrific experience. The worst staff and hostel experience of my life. I cant truly believe this rating.
I found the location was ideal for transport links into Central London and the fact it was next to a park. It was on quite a busy road so night time traffic was constant. I was in a single bed which was clean and comfortable. Shared shower rooms were clean but a bit dated. Plenty of equipment to prepare food in the kitchen, and a small TV lounge with books available to use. I would stay again when visiting London.
The best Hostel I‘ve ever been to, also the neighbourhood is very nice :)
Perfect, everyone at reception was lovely. Couldn’t recommend more!
We will be back. Good location and clean room. Basic but ok for us.
incredibly friendly and helpful staff!
The staff was so sweet! The only thing I felt concerned about was the cleanliness of the bathrooms and the location was a bit sketchy, but other than that, all good!
Lovely hostel, was great for all points east festival and in the most ideal location. Amazing staff and great facilities :)
Clean, secure, private. Staff are very welcoming. Galley style kitchen. Many stairs to negotiate. Lower levels better suited for large travel bags. Continental breaks available at good rate. Close to train station and buses outside.
All in all very positive. One little thing: They could need at new pan for frying eggs... Claus
Solid hostel, location is right next to a metro line. I wish the facilities were a little cleaner but it was a good value for the price. The staff were very nice. Thank you!
Bed was very comfortable, curtains around the bed are very much appreciated, great location and staff were lovely
I really enjoyed my short stay here! Staff were super nice and helpful. I stayed in 6-bed female room. The bed was spacious enough and also offered some privacy through the curtains. I liked that there was a desk inside of the room so I could get some work done. Also I forgot my power adapter and they kindly offered me one free of charge - was a lifesaver and saved me some bucks. Looking forward to hopefully coming back some day!
Underwhelming, sadly. This hostel seems to be more of a boarding house that also takes short-term guests. One of the staff seemed to be living in a corner of the dorm room I stayed in. I wanted to use the kitchen but there wasn’t a lot of space and only three hot plates all next to each other, and things were run down (no handle on toaster, leaks, etc). The staff are very friendly and helpful though! Very safe area and close to Mile End tube station.
Really great hostel and location. I would have liked more spacious lounge area, with charging points for phones laptops
Warm,clean ,secure bedrooms Helpful,welcoming and friendly staff Communlal bathrooms and kitchen and lounge look a bit tired but this wouldnt stop me from staying here again-excellent
Amazing place to stay! Calm, clean and friendly staff. Recomended 100%
Very friendly, informative and happy to help staff. Great location. Very clean. Highly recommend. Thank you for a great stay. Michael
I stayed here for 3 nights and I was specifically looking for a chiller, safe and clean hostel and this ticked all my boxes. Loads of safe storage in the rooms and beds comfortable. Would stay again.