The Jack Backpackers

Cairns · Australia

The Jack Backpackers

HostelPunk Score
23% SHIT
Medium confidence 108 reviews

Tags

Facilities

🍳 Kitchen 👕 Laundry 🔥 BBQ 🌅 Outdoor Terrace 🍺 Bar 🍳 Breakfast
Other facilities (39)
Bicycle Parking Adaptors Jobs Board Luggage Storage Fax Service Tours/Travel Desk ATM Housekeeping Internet Café Internet Access Nightclub DVD's Board Games Cable TV Pool Table Wi-Fi Restaurant Meals Available Vending Machines Tea & Coffee Making Facilities Linen Included Air Conditioning Hair Dryers Ceiling Fan Towels For Hire Hair Dryers For Hire Late Check-out Security Lockers CCTV in Common Areas Fire Extinguishers First Aid Kits Smoke Alarms Smoke Detector Common Room Social Balcony Free City Maps Free WiFi Free Internet Access Hot Showers

Prices

Dorms $29 / night
Privates $76 / night

HW prices from today

Recent reviews

Argentina MALE 25-30 Apr 7, 2026 Atm 20%

No se queden aca

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England MALE 25-30 Mar 29, 2026 Atm 40%

Facilities are really poor but you get what you pay for. Beds were comfy enough and the hostel reception was really kind and helped solve a noise issue immediately. Top location in Cairns so no complaints there. Major issues with cleanliness in the showers and communal bathroom.

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England COUPLE 18-24 Mar 18, 2026 Atm 60%

Absolutely filthy disgusting hostel, rooms are vile, no curtains on dorms, facilities are very unclean, the entire place reeks. Good location close to airport and a mall. Staff were helpful and nice.

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Germany FEMALE 18-24 Feb 11, 2026 Atm 40%

Leider war es sehr dreckig und es hat gestunken! Das Personal war super freundlich. Zu dem Zeitpunkt als wir da waren, war es schwer Kontakt aufzunehmen, da alle einen Job suchten und schon länger im Hostel waren.

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Spain MALE Sep 12, 2025 Atm 100%

Yo personalmente estuve muy bien , muy cómodo todo genial .

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England MALE 18-24 Aug 26, 2025 Atm 80%

Staff were incredibly helpful and super kind. Unfortunately the trip was ruined by a couple things. One (absolutely no blame to the hostel for this) someone was taking peoples shoes and throwing them into the road leaning lots of people lost shoes. And 2 the lock on my dorms door broke meaning we had to sleep with the door open, making it not feel particularly safe. Overall for how much you pay it’s a solid choice if you’re staying in cairns

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USA FEMALE 18-24 Aug 7, 2025 Atm 20%

Don’t stay here

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Australia MALE Jul 26, 2025 Atm 40%

15 minutes after I checked in I went down stairs to order my dinner not knowing where it was so I asked the staff member at one bar and she said to go to the main bar I went to the main Bar to enquire where the staff member promptly abused me and did not stop berating me she said she was busy she couldn't talk to me I'm at the wrong spot I stopped inside a sign that said menu order here I will never go back again and I will never use your company again you obviously support very bad hotels

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Canada MIXEDGROUP 25-30 Jul 13, 2025 Atm 80%

Not quite as clean as the photos, definitely a bit dark and dingy. It was loud until 11pm every night without any events on, but they do advertise this so wasn’t surprised. Very close to city centre.

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Germany MALE 18-24 May 12, 2025 Atm 100%

All in all, my stay at the Jack was simply wonderful! The receptionists are the nicest and most caring of all. The new Kai did particularly well. After more than 2 months I can only say that I had the best time there. The kitchen equipment could be a bit better, the showers are amazing and the atmosphere is just great. Best regards to the whole team at the Jack Union! See you next time ❤️

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England FEMALE 18-24 Mar 29, 2025 Atm 20%

Very strange set up, with such loud music I don’t know how anyone can stay for more than 1 night. Staff were the only redeeming feature. Would recommend to spend a few more $ for a semi-decent place

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Ireland FEMALE 25-30 Dec 31, 2024 Atm 80%

Good location and overall you get what you pay for. There’s is noise from the Jack bar below so bare this in mind when booking! We had messy boys in our room unfortunately so didn’t get the best sleep and air conditioning could be better - but the facilities were fine for just one night, big kitchen and nice outdoor seating area. Staff lovely and our room had a fridge which was great.

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USA FEMALE 25-30 Nov 21, 2024 Atm 80%

Was a bit loud due to the bar in the back. Didn't spend much time here but a good place to spend the night before diving the next day.

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USA FEMALE 31-40 Nov 17, 2024 Atm 20%

DO NOT STAY HERE if you want respectful and decent sleep. The hostel doesn’t warn you, but they have LOUD and obnoxious music playing EVERY SINGLE NIGHT. Without fail. They say quiet hours are 10 pm, but it’s currently 11 and the live music isn’t close to stopping. It’s horrible! They should at least put a warning somewhere for when you’re comparing hostels. But nope. You think you’ve found a good one, only to find out they don’t respect their OWN quiet hours. Total c***. Do not re...

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England FEMALE 18-24 Oct 18, 2024 Atm 40%

would have been very nice had i not chosen to visit at a weekend where the nextdoor bar gets very loud

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Netherlands COUPLE 18-24 Sep 30, 2024 Atm 80%

Nice place and good for the price

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Netherlands FEMALE Aug 12, 2024 Atm 100%

sociaal hostel, leuke groep personeelsleden die je overal mee helpen en heel gezellig zijn. koelkast in de 4 persoonskamer, top. ook leuke keuken en zitje buiten.

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Germany FEMALE 18-24 Aug 7, 2024 Atm 60%

Für ein zwei Nächte ist es in Ordnung. Die Küche ist sehr klein und es gibt nicht genügend Koch Equipment für alle. Duschen und Toilette sind sauber aber die Waschbecken befinden sich im Flur. Direkt unten drunter befindet sich eine Bar. Es ist daher abends sehr laut. Lage ist aber gut. Nur 10 Minuten bis zum Stand.

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USA FEMALE 18-24 Aug 2, 2024 Atm 60%

Great location, but definitely a party hostel. Music from the bar wasn't even an issue, it was people on the porch and in the common area yelling literally 24/7 and smoking weed next to my room's window. My room had a couple of long-term guests that were taking up all of the fridge space and had their stuff everywhere. I had to put my own things under another person's bunk because of all the clutter. If the other person on your bunk even breathes the bunk will shake.

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Argentina FEMALE 25-30 Jul 26, 2024 Atm 60%

Shared bathroom, few showers. No cleaning in any area, neither kitchen, bathroom, nor rooms. Everything is filthy. The kitchen is very incomplete, lacking glasses and cups. The hostel is next to a bar and a nightclub. It was impossible to sleep until 6 a.m. from Thursday to Sunday. The quiet rules in common areas are not followed. I do not recommend it at all. Very bad hostel.

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