Catba Paradise Hotel – Sky Bar & Massage

+ Great staff. Helpful and kind.

+ La gentillesse du personnel et sa disponibilité.

- Ras

+ Bien situé et belle vue

- Chambre petite et manque de rideaux ocultants

+ Perfektes Hotel auf Cat Ba.

- Habe nichts auszusetzen.

+ Das Hotel war sehr sauber, gut gelegen und rundum perfekt für unseren Aufenthalt. Von der Poolbar kann man den Sonnenuntergang hervorragend beobachten. Unbedingt hierhin gehen.

+ Sky pool bar en de locatie, schoon en goede service.

- Bijna alles beviel. Ontbijt kon beter.

+ Prijs ligging ten opzichte van het centrum.

- Eigenlijk beviel alles. Ruim ontbij, maar als we dan toch iets moeten noemen misten we bij het ontbijt de yoghurt.

- Eine große Baustelle vor dem Hotel! Rückerstattung für den verkürzten Aufenthalt nach 1 Monat immer noch nicht erfolgt!

+ Everything was great! The room was very clean, and the breakfast buffet was delicious and had a good variety. All the staff were friendly and welcoming. A special thanks to Dat, who was incredibly helpful and enthusiastic — he provided us with lots of useful information about Cat Ba and made our stay even more enjoyable. We really appreciated his support!

+ Ligging en goede bedden

- Beetje saaie inrichting

+ Paid the higher price for the bay views but were surprised to find all of the construction underway obscuring any view, would have been nice to have been aware of this prior as paying the premium for a view you don’t get isn’t worth it here. Otherwise the hotel is great and gym is cool on the top floor.

- Construction blocking premium price bag views.

- Die bucht vor dem Hotel wurde aufgeschüttet und darauf befindet sich jetzt eine gigantische Baustelle, auf der rund um die Uhr gearbeitet wird. Nie wieder gehe ich an diesen Ort.

+ Không một điêmt nào thích nổi

- Thật sự vô cùng tệ, khách sạn này không thể nào đạt tiêu chuẩn 4 sao được. Phòng ốc tệ, nhân viên tệ, service tệ. Phòng thì gián bay lổn nhổn, xuống complaint với lễ tân thậm chí còn ko xin lỗi mà hỏi thế à. Đến khi tôi nói lại thì mới xin lỗi, ks 3 sao service cũng ko tệ thế này. Đêm qua phòng em mình điều hoà không mát, nó gọi xuống lễ tân nhờ giúp thì bảo là " chị cứ bấm mấy nút ơt dưới" tệ vô cùng. Chả hiểu nổi nhân viên ở đây được training như nào??? cảm giác như khách sạn gia đình vậy! Ko bao giờ quay lại cái ksan này, đi du lịch mất tiền mà rước bực vào người The rooms are awful, the staff are awful, and the service is awful. There were cockroaches crawling all over the room. When I went to complain at the front desk, they didn’t even apologize—instead, they just said, “Oh really?” Only after I pushed back did they offer an apology. Even 3-star hotels don’t have service this bad. Last night, the air conditioner in my sibling’s room wasn’t working properly. When they called the front desk for help, the response was: “Just press some of the buttons below.” Completely unhelpful and unacceptable. I honestly have no idea how the staff here are trained—feels more like a family-run guesthouse than a proper hotel. Never coming back to this place again. Traveling should be enjoyable, not an experience that wastes your money and ruins your mood.