Ocean Edge Suites & Hotel

+ Very nice property. It was unforgettable stay there.

+ Really nice place. Very good staff. Overall perfect

+ Gute Lage, sehr gutes Frühstücksbuffet, sehr nette Mitarbeiter!

- Große Wohnung mit Küche sogar, aber warum gibt es in der Küche keine Geschirr, kein Besteck und keine Töpfe oder Pfannen, dass man sich Essen zubereiten könnte? Das ist unlogisch! Der Abfluss der Dusche war sehr dreckig und leider voller fremder Haare! Wenn das Personal die Himmer reinigten, hatten sie zwar die alten Handtücher mitgenommen, aber jeine neuen hingelegt! Häufig hatten wir beim zurückkehren vom Ausflug nur ein Handtuch zur Verfügung und mussten uns selber Handtücher besorgen! Das Bett war leider sehr wackelig und hat stark gequitscht!

+ Staff are friendly and accommodating specially from the reception

- the last billing part from the restaurant but over all is fine

+ The location is good and staff at the reception were very nice and helpful.

- The rooms were not clean, the facilities were poor, some the A/c was not working (so the reception staff kindly changed the room) then the doors of the new room did not close. Maintenance was called in to sort it out. The swimming pool was not clean as nearby construction dust was all on the water and the gym was being painted and full of paint smell.

+ La piscine et le jacuzzi

- Personne ne parle français

+ Nothing to say

- During booking it was confirmed two single beds but when we checked in noted a double bed

+ The rooms are large and value for money but need some maintainance

+ Nothing

- Poorly maintained

+ View ok, but bathroom not good very old model glasses not clean verry unconfortable

- construction works are on process, swimming pool not available, gym not available, no propper instructions, kettle broken coffee machine broken, no iron room verry small coubord without hangers

+ Hotel location

- I called to the hotel to check room available at night time since I wanted to find a good room. But the receptionist told me that the hotel fully booked even though I was explaining rooms are showing in booking. Com. I made the reservation and went to the hotel . Then she said , yes we have higher categories. It’s not professional at all. At the arrival there were 4 to 5 staffs around and nobody came to assist with luggage until I reach to the front seat with my own ( You can check your CCTV) . I paid LKR 40,000/- and the room I received was horrible. Dirty bedsheets , full of dust , washroom was dirty , no water provided . Then provided another room better than the previous one but it’s not worth for money which I paid. I have shown lots of places were full of dust to the staffs . I stayed in the same premises way back in 2017 or 2018 and it’s a disaster now .