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Honestly feel like the bathrooms have never been cleaned 🫣 floors in the dorms are also very dirty, you don’t get a real blanket (like a fleece thingy), the receptionist is not there a lot of the time even though you call the phone nr multiple times ://
+ 24 hour check in very useful. Comfortable bed and bathroom.
- Noise travels very easily.
+ Wir haben sehr viel Unterstützung bekommen. Immer freundlich und hilfsbereit
- Unsere Zimmer war im 1 Stock … leider kein Sonnenlicht (was jetzt keine große Rolle spielte, da wir tagsüber in der Stadt unterwegs waren). Von der Beer-Street war im Zimmer nichts zu hören
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+ Very helpful staff. Dinh helped me so much
- All good
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+ Nel cento del quartiere vecchio
- La struttura si trova a pochi metri da una delle strade di movida notturna di Hanoi, si sente rumore fortissimo fino alle 2-3 di notte. Inoltre proprio difronte alla struttura c'è un cantiere dove lavorano degli scavatori; la cosa che per me è inspiegabile è che, oltre a lavorare durante il giorno (e fin qui normale) iniziano a lavorare anche intorno a mezzanotte fino alle 3 del mattino.(siamo stati 3 notti quindi non è stato un caso) Quando ho chiesto spiegazioni al personale mi ha detto che non ne sapeva niente e che se volevamo erano disponibili i tappi per le orecchie. Anche con i tappi il rumore e le vibrazioni sono insopportabili. Siamo rimasti solo perché ci hanno fatto pagare all'arrivo (e non poco 60€ a notte quindi ci aspettavamo un altro livello) la pulizia poi lascia a desiderare, i tappetini della stanza credo che non siano mai stati lavati da quando gli hanno messi. Potrei continuare ma mi fermo qui. ASSOLUTAMENTE DA EVITARE!!!!
+ Great location, close to the city center. Friendly and helpful staff. The bed is quite comfy.
- The corridor was a bit messy. The hotel was a bit smelly when we walked upstairs (maybe it was the cleaning detergent). No elevator available so be awared if you have some luggages. We didn't have any suitcase so it was okay for us.
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Alles suuuuuuper :) sehr freundliche Mitarbeiter.
+ Good location to explore old town, lots of restaurants/cafes/shops nearby, 10mins to the lake. Hotel were accommodating with our 1am check in, and organised a reasonable airport transfer for us. Dinh was very helpful in helping us ring and communicate with the airport everyday to locate missing luggage which arrived in Hanoi 3 days late. Also helped us arrange reliable transport to cat ba for a reasonable price. Comfy bed, hot water as long as you remember to turn it on 20minutes before hand.
- Very close to beer street, so obviously noisy - make sure to bring earplugs. Also construction work/diggers directly opposite which work throughout the night Obviously out of the hotels control but just to be aware if you’re a a light sleeper.
It was ok for a couple of nights but very basic and bathrooms werent very nice. It isn’t bad though
+ Able to check in late.
- Had to walk up 4 floors with our bags
The hostel is in a great location and is cheap. But the bathrooms are located on the 3rd floor so you have to travel up/down from your dorm. Theres no lift so only stairs up to your floor. The rooms were grubby and there was a musty smell in ours. The bathrooms weren’t very clean either and awkward with shower and toilet being separate. If you’re looking for cheap accommodation in a good location this is fine but I think for slightly more money you could get something nicer.
+ The customer service lady Dinh was very friendly and helpful, and she helped us book and organise the ha Giang loop. She gave plenty of information on the surrounding area and places to see. The room was also very nice and comfortable. Location is also good for being close to beer street, without being too noisy.
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- Does not look like the pictures at all. Quite dirty rooms. We had a shoemark on our bedsheets. The fridge in the room did not work and when we asked if we could change room they said that they were fully booked (we could however see that there were many available rooms on the website).
+ Very central & 24/7 checkin
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+ Mi habitación estaba muy bien por el precio. Y el personal era muy amable.
- Mucho ruido porque está en la zona de fiesta, imposible dormir. Me toco el quinto piso, y no hay ascensor!!! Cuando haces el check out te "guardan" las maletas en el pasillo de la recepción donde todo el mundo pasa para ir a la habitación, cualquiera puede robarte.