Showing 3 reports · 1 in the last 12 months
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Confirmed Hostelworld
There were bedbugs! While the common area was decent, security and location both excellent, my two night stay was overshadowed by bedbugs found at 5am the second morning. Staff seemed to be meh about it and said they would spray for them. Be warned! Also; the hostel isn’t very social, however for wanting a quiet sleep it works well! Showers were a little smelly, and not in great order, could have used a slightly larger area to change but seemed typical overall.
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Confirmed Hostelworld
Unfortunately all the beds in our room had bed bugs. The staff allocated most of us new beds but ended up not having enough spare beds. Told us we would get a refund but I had to phone up multiple times before I got this. Each phone call I was given different information. Apart from this the hostel seemed really nice so maybe we were just unlucky and it was a one off event. If it wasn’t for this incident I would have recommend the hostel. If staying here check your bed!
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Confirmed Hostelworld
This hostel had bed bugs. 4 of the 6 beds in my dorm had dozens and dozens of bed bugs. The gentlemen at reception was very accommodating and found an alternative apartment for me and another person and offered for us to wash our clothes in the staff laundry. Management assured us that we would be refunded our money however after more than 6 weeks the money has not been refunded. Other people affected only received a refund after multiple phone calls and emails.