Showing 12 reports · 1 in the last 12 months
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Confirmed Hostelworld
The hostel has a cool vibe and a lot of potential, but it’s really bad organized!!! In my room, a bed was double-booked — the staff removed and the guys belongings and gave the bed to someone else, even though it was still reserved. I paid for express laundry, but had to ask for it repeatedly over several days before I finally got my clothes back. There was a case of bedbugs in a room and found the beds very uncomfortable 😅
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Confirmed Hostelworld
NO bedbugs.! Very clean, very social, good food, nice pool and quiet. By walk 20min to the center but you can also rent scooters. I loved it there.!
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Confirmed Hostelworld
Got bedbugs in my bed here. The staff was helpful in offering a place for my stuff and free laundry, but their boss would not agree to a full refund. I think bedbugs are a big problem in this hostel and they are not tackling it properly.
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Confirmed Hostelworld
by all means i recommend you to avoid this hotel, i had booked it because i needed somewhere to sleep and i didn't read the reviews, i arrived wanting to sleep but then i was eaten alive by the bed bugs, and i decided to sleep outside, but since this hostel has 0 rules people were in the pool talking and drinking until 4 am, staff accused me that i brought the bed bugs!! which they aslo did to the other person with the review here, really, there is nothing that should make you book this place.
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Confirmed Hostelworld
The hostel itself is nice, but I got bedbugs there, and at least two other guests did as well. When I reported it to the staff, they didn’t believe me and I had to argue for a refund when I left early because of that.
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Confirmed Hostelworld
Found bedbugs in my bed. They changed half my sheets and said that the the rest of the sheets were at the laundry place, so I should just deal with it. Only got 60% of my money back, when I wanted to leave. If there were no bedbugs, it would be a great hostel.
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Confirmed Hostelworld
The hostel is lovely, really clean rooms and great facilities but unfortunately I had bed bugs and got bitten a lot. I reported it to the staff and they blamed me rather than apologising and addressing the problem themselves. I know it was from the hostel as I had previously been completely fine then as soon as I moved there I started getting bites and based on other people’s reviews they clearly had bed bugs there too. It’s a shame as I would have given a higher score had they handled it better
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Confirmed Hostelworld
The Hostel has a lot of potential and the pool area is very nice. The problem: Bed bugs and dirty bed sheets. The bed sheet was very dirty with a lot of stains and i don’t want to know what else. But the actual problem were bed bugs. Don’t get me wrong, they gave us another bed in another room and wanted to solve the problem, but how you can see in the reviews they already had them one month ago and still didn’t get rid of this problem. By the way, we weren’t the only ones with bed bugs.
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Confirmed Hostelworld
I really enjoyed my stay at kaniu, good price for a beautiful hostel. The beds are private and the pool area is perfect for chilling. The only problem was the delayed response on the bedbug situation but in 2 days it was solved.
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Confirmed Hostelworld
Er waren bedbugs.
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Confirmed Hostelworld
Be aware of bed bugs in this hostel… I have mixed feelings about leaving this review because this hostel in it self is really nice! Everything is really clean, the beds ars nice and the pool has a great area to chill. Unfortunately we discovered multiple bed bugs on our second night here. This was a known problem as we spoke to people who stayed here 2 weeks ago and also had to check out because of this reason. The staff handled this situation very poorly and told us the bed bugs probably came from our bag
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Confirmed Hostelworld
Good facilities and staff. But I found bed bugs in my bed which made me check out even before the first night.