Showing 14 reports · 1 in the last 12 months
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Confirmed Hostelworld
terrible staff service when dealing with potential bed bug infestation. definitely do not recommend
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Confirmed Hostelworld
BED BUGS. My entire body got eaten by bed bugs in an all female dorm. The beds are super uncomfortable and the pillows are even worse. I have never experienced bed bugs before, what an awful experience. The hostel is private and decent, food and drinks are OK at best. If you are looking for a mediocre experience, this is the place for you! if you are looking to get bitten over 2,000 times, this is the place for you!!
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Confirmed Hostelworld
got bed bugs and told them very calm and politely about it and asked to be kept in contact for confirmation that it was bed bugs. Then, i got a shady email neither confirming nor denying if it was bed bugs (because i doubt they even looked into it) and then asked for confirmation and was ghosted. when i went back and spoke to a receptionist that had no idea about any of this or there even being bed bugs at all which confirmed they just ignored that i had told them at all! be warned!
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Confirmed Hostelworld
i didn’t love this hostel, though it was clean and the rooms were fine. i found the environment very hard to socialize in and was happy to be staying with my friend instead of alone. there was a salsa night but ONLY if you knew salsa at a high level so that’s not a hostel activity and shouldn’t be advertised as one. i got bed bug bites here as well. the location is next to the metro station but a bit far from the city center.
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Confirmed Hostelworld
Hostel sin vibras, bien organizado que parece un supermercado, no existe mucha armonía en el lugar y a pesar que es muy grande no hay muchos lugares para sentarse o socializar. Limpieza regular, a excepción de bedbugs que encontré en mi cama.
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Confirmed Hostelworld
Strange place- hostile to backpackers and missing key facilities and services. Events were advertised in English but run in German. I only ever met people in my dorm room because of how sparse the common areas are. The shower leaked terribly and the pool of water started there (showers weren't cleaned?!?). Mattresses have a black cover, which makes bedbug checks impossible. It is located convenient to the westbahnhof station. I don't recommend for solo travelers.
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Confirmed Hostelworld
My stay in hostel was not pleasant due to bed bugs. However staff were very nice and hepfull and hostel itself was ok. I got very big allergy from bites and could not enjoy Vienna as i was planned. I left Vienna with not nice memory…
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Confirmed Hostelworld
The Hostel was mostly focused on doing fun events for everyone in the hostel but also to the public. It made it pretty crowded at night which was good for meeting people but I do think that the cleanliness of the place suffered a bit from it. There was a lot of mold in my shower and honestly the bathroom situation sucked because the sinks were not part of the actual bathrooms, instead they were right in the main room, so it was hard to be quiet at night. Also do watch out for bed bugs!!
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Confirmed Hostelworld
Bed bugs infestation of multiple rooms (as at 13/09). This appears to be an ongoing issue and I would advise against anyone staying here until the whole place is fumigated. The hostel are clearly trying to deal with it but it continues to be an issue . Unfortunately the whole appeal of this hostel is that it is meant to be clean - but bed bugs + average social vibe + pretty sketchy location = would not recommend staying here.
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Confirmed Hostelworld
Honestly my stay here was not that great. CONS: my room had bed bugs so I got bitten and had to wash all of my luggage. There were only two washing machines + dryers for the whole hostel so it took a while as people were queuing up to do their laundry. The kitchen is only a microwave and a kettle. Someone stole my bread and cereal I had placed in the cabinet. The mattress was by far the hardest I have ever slept on. I had my room on the fifth floor which was accessible to the public but the lock for the cor
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Confirmed Hostelworld
Great location, super friendly staff, so many activities to meet people like dance classes etc. Worst thing was the bed bugs.. The staff handled it very professionally
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Confirmed Hostelworld
The staff were lovely however the hostel has loud, they have karaoke and parties which go until the early hours of the morning on the same floor as accom which means you won’t get the best sleep. On my fourth day I woke up with bedbug bites all over my body, I would not stay here again. Also, kids from town hop in the elevator with guests and gain access to the hostel only floors, during our stay our food and other guests we talked to food was taken from the fridge, probably by these kids who were there all 4 days of my stay.
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Confirmed Hostelworld
Bed bugs!!!!!!! I found bed bugs in my bunk in two different beds in two different rooms two nights in a row. While the staff (specifically the night manager) was helpful and kind, you could not pay me money to stay here again.
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Confirmed Hostelworld
WARNING: BED BUGS BED BUGS BED BUGS. I don't dreccomend the dorms as the noise from the bar bounces back into the room and can keep you awake into the early hours. Found adult bed bugs and was moved rooms, reception cleaned my clothes only but a few staff members were unaware of cross contamination and at points blamed me for taking the bed bugs to the hostel. Although all care in world coming home and laundering my clothes on return. I NOW HAVE A BEDBUG INFESTATION AND WILL COST ME £££ TO FIX