Phnom Penh · Cambodia
THE PLACE Hostel Phnom Penh
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BED BUGS!!!! Me and my friends stayed here - after 2 nights left with hundreds of bed bug bites! Staff disregarding us and giving no help - actually ignoring us and our messages even though there are bites literally covering my friends legs! Do not stay here!! Failed to provide any help or compensation to do with washing, treatment or even a refund for our stay! Also during our stay someone vomited in the shower, people shouting in the room ect … obviously not as bad as the bed bugs though!
Lit infecté de punaise de lit. Je leur ai envoyé un mal mais n’ai eu aucune réponse.
I sent them an email but I didn't get any response.
Het personeel is erg aardig en behulpzaam, maar verder is het een slecht hostel. Het matras was echt te slecht voor woorden en de badkamer en wc’s waren smerig. In de drie dagen dat ik er was, is de vloer in de douchehokjes niet schoongemaakt en wc papier niet aangevuld. Het stonk heel erg.
The staff is very nice and helpful, but besides it is a bad hostel. the mattress was really too bad for words and the bathroom and toilets were dirty. in the three days that I was there, the floor in the shower stalls is not cleaned and toilet paper is not filled. it stank very badly.
food gave me food poisoning bad beds not clean
Good location but not a great hostel. The beds had the thinnest and most noisy Mattresses I’ve ever slept on. The rooms didn’t come with locks so anyone could walk in. The main complaint is the aircon. It is advertised as a hostel with AC which is does have however the AC is turned off the entire day. From 10am-6pm. Which meant that the room was boiling hot and unusable all day. We found ourselves having to stay out all day tired and hot as we couldn’t stay in the room without the AC. Not...
The beds are big and comfy. The pools was very dirty and the bathroom as well. A lot of mosquitoes in the common areas.
This place needs a lot of improvement to really be the place to be. No curtains in the room, doors transparent so you can see the corridor light all night long (a sleeping mask is mandatory) noisy hostel constructions work right in front of the window from early morning, bathroom really dirty all the time, miscommunication around the taff apparently because one member woke me up at 7h30am one morning thinking I was doing a tuk tuk excursion… sorry I didn’t enjoy my time there.
Booked this hostel bc I stayed at The Place in Siem Reap before arriving to Phnom Penh and really enjoyed my stay there but this one was a disappointment. The toilets were nasty from afternoon to next morning. No toilet paper, bins full of trash, smelly, water here and there etc. The pool was full of leaves, and the customer service was not good at all except for one guy who was working when I checked out. Also, not social. So, if solo traveling, and looking for company this is not optimal.
Das hostel an sich ist ganz ok ausgestattet und das personal freundlich. jedoch hat das zimmer sehr gestunken. Zum feiern eignet sich die gegend sehr gut jedoch nur mittelmäßig zum arbeiten
The hostel itself is quite well equipped and the staff friendly. however, the room smelled very bad. for the celebration the area is very good but only moderately suitable for working
Das Personal war super nett, deswegen ist es schwierig, schlechtes Feedback zu geben :) Die Duschen waren nicht angenehm, keine Möglichkeit, eigene Sachen aufzustellen, kein Haartrockner, keine angenehmes Licht. Kein Spiegel im Zimmer. Keine Abstellmöglichkeit im Bett. Die Klimaanlage wird mittags bis16 Uhr ausgeschalten. Zudem waren die Duschkabinen und Toiletten gemixt - dementsprechend wirklich nicht richtig sauber. Die Lage war aber toll und das Personal super super nett und freundlich.
The staff was super nice, so it's hard to give bad feedback:) The showers were not pleasant, no possibility to set up your own things, no Haartrockner, no pleasant light. No Spiegel im Zimmer. Keine Abstellmöglichkeit im Bett. The air conditioning is turned off from noon to 4 pm. Also the showers and toilets were mixed - dementsprechend really not really clean. The location was great, however, and the staff was super super neat and friendly.
Recensioni recenti
Lovely hostel with lovely staff
great little place! bar was good, plenty of places to sit and hang out, and the pool is lovely. the staff were very helpful. they had nightly events listed but none actually ran while i was there (maybe not enough people were keen?), but it was still really easy to meet people
De locatie van dit hostel is top! Je hebt veel privacy in de dorms en het zwembad is heerlijk! Het hostel heeft een chille vibe.
You have a lot of privacy in the dorms and the pool is wonderful! the hostel has a cool vibe.
Good chilled place to come for a city centre hostel. But no doors are locked so yeah ….
Great stay, not super social. Bathrooms were great and beds were comfy
Ning, Lisa and the other gentlemen were great workers to chat with :)
The beds are big and comfy. The pools was very dirty and the bathroom as well. A lot of mosquitoes in the common areas.
Nice warm showers, comfy bed, I had a broken light and staff fixed it straight away. The staff are really nice but food takes a really long time and isn’t cheap. Nice pool. They have social activities but no one joined when we were there.
This place needs a lot of improvement to really be the place to be. No curtains in the room, doors transparent so you can see the corridor light all night long (a sleeping mask is mandatory) noisy hostel constructions work right in front of the window from early morning, bathroom really dirty all the time, miscommunication around the taff apparently because one member woke me up at 7h30am one morning thinking I was doing a tuk tuk excursion… sorry I didn’t enjoy my time there.
BED BUGS!!!! Me and my friends stayed here - after 2 nights left with hundreds of bed bug bites! Staff disregarding us and giving no help - actually ignoring us and our messages even though there are bites literally covering my friends legs! Do not stay here!! Failed to provide any help or compensation to do with washing, treatment or even a refund for our stay! Also during our stay someone vomited in the shower, people shouting in the room ect … obviously not as bad as the bed bugs though!
Great hostel, nothing bad to say about it!
Auberge bien située Bonne ambiance Beau spot piscine Bémol sur la propreté des sanitaires: odeur forte, nombreux moucherons au niveau des lavabos, bondes des douches sales, manque de papier toilette ! Dortoir ok mais matelas bof, on sent vite le sol ! Personnels très sympathiques et accueillant ! Bémol sur le café frappé et le jus de banane, nourriture ok 🌞
Auberge well located Good ambiance Beautiful spot pool Bémol on the cleanliness of the toilets: strong smell, many mosquitoes at the level of the sinks, dirty shower curtains, lack of toilet paper ! Dormitory ok but mat boflas, we smell the sun quickly ! Very friendly and welcoming staff ! Bémol on the coffee frappé and the banana juice, nourriture ok frapp
We stayed 5 nights, overall great stay! The bed were old so they were sagging and bathroom were not that clean. We really much enjoyed our stay maybe the best hostel except for those two details. Nice staff and we rented a scooter with them, thank you. To the owners be careful of your interactions with your staff.
Nice Hostel. The staff is really nice. I did enjoy my stay here even though my shoes got stolen. They were really helpful trying to find my shoes, even though we did not succeed. I would recommend the female dorm if you are planning on staying here as a solo female traveller.
I stayed in the 14 bed dorm. The stay was great overall, just the room got very hot
IT WAS JUST AMAZING! dragqueen show and free shots and so nice staff! Nice big doorms with mirror in bed and small lock for your important things( should be bigger) because the locker situation was wierd. Nice girl bathroom, quite moist! Good social area and activties! Just in general 10/10 hotel feel! Quite expensive food! Free refill water, very central in town!
Booked this hostel bc I stayed at The Place in Siem Reap before arriving to Phnom Penh and really enjoyed my stay there but this one was a disappointment. The toilets were nasty from afternoon to next morning. No toilet paper, bins full of trash, smelly, water here and there etc. The pool was full of leaves, and the customer service was not good at all except for one guy who was working when I checked out. Also, not social. So, if solo traveling, and looking for company this is not optimal.
Lit infecté de punaise de lit. Je leur ai envoyé un mal mais n’ai eu aucune réponse.
I sent them an email but I didn't get any response.
Good location but not a great hostel. The beds had the thinnest and most noisy Mattresses I’ve ever slept on. The rooms didn’t come with locks so anyone could walk in. The main complaint is the aircon. It is advertised as a hostel with AC which is does have however the AC is turned off the entire day. From 10am-6pm. Which meant that the room was boiling hot and unusable all day. We found ourselves having to stay out all day tired and hot as we couldn’t stay in the room without the AC. Not...
Perfect location, clean, lovely relaxed atmosphere, helpful staff, large lockers for your stuff so the room stays tidy. Good food. Daily happy hour. Would highly recommend, one of the best hostels I’ve stayed in so far. Pool was a touch as well:))