Mostro 1 segnalazione · 1 negli ultimi 12 mesi
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Confermato Hostelworld
Hostel had bed bugs without informing people before booking, I only found out because other guests were discussing it in the hostel-chat (apparently the staff also lied to the guests who got bitten and said that it wasn’t bed bugs when it in fact was). Since I obviously no longer wanted to stay there I contacted the management and requested a refund so that I could book a new hostel which they refused to do because “the infested room was undergoing treatment”. Still haven’t been refunded.