Terug naar Penthouse on 34-The Highest Hostel in Kuala Lumpur
Toont 11 rapporten · 3 in de laatste 12 maanden
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Bevestigd Hostelworld
Would not stay there again, left after a night discovering there was bed bugs. There is also a cat that lives there and was no told about. The dorm rooms and bathroom did not have proper locks on the door.
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Bevestigd Hostelworld
booked it in spite of bad reviews, wouldn‘t recommend it… dirty bathrooms, everything smells a bit, bugs in the bed (i didnt actually have bedbugs but a tiny cockroach!), not that social. i left earlier than planned… the pool is really nice though, but the building is huge and has many other hotels and hostels inside that might be more worth staying there and you can also use the pool
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Bevestigd Hostelworld
Very dirty hostel, cats in the room and the bathrooms are never cleaned. Someone in my dorm had bed bugs. Would not recommend staying here. Only redeeming quality is the view.
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Bevestigd Hostelworld
We booked this hostel based on the photos, but the reality was awful. The place is filthy and falling apart — flooring taped down, mould in the dorms and bathroom, exposed ceilings, and broken fixtures. Staff were rude and even moved our belongings without permission, then blocked me after I complained. The lift takes ages, the pool is dirty and crowded, and we had bed bugs. Completely misleading photos and unprofessional management — avoid this place at all costs!
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Bevestigd Hostelworld
Good views BUT the place is crawling with bed bugs to the extent that I couldn’t sleep as I was itching all night!! Never felt clean, the shower was a trickle of water and the bathroom was dirty and always soaked with water, creating a slipping hazard as no mats. The staff weren’t accommodating or the friendliest when I asked to change rooms to be with my sister as there were 3 free beds in her room the whole time, they said no despite me saying I would pay extra for a cleaning fee/bed change.
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Bevestigd Hostelworld
Great facilities (pool and gym) and the hostel events (mingle and dinner) were fun. Unfortunately bed bugs were found in my room! A guy in the bed near me said he saw them the night before and told staff but they did nothing. Now they have been spotted across a few beds and only now the staff are acting on it! They did end up paying for my washing and are acting on getting them gone, but not ideal!
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Bevestigd Hostelworld
First of all, the pool on the pictures is not in the hostel! However, they do offer 2 pools for guests in this complex of buildings. Pluses: there are plenty of facilities around: laundry, small shop, coffee place and a huge mall within 5 minutes walk. The terrace of the hostel itself has a great view. Minuses: no hot water and I’m quite sure my sheets were not changed after the previous guests (hiatus). In the second morning I found 4 bed bugs in my bed (smbd brought them, so not hostel fault)
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Bevestigd Hostelworld
Do not stay here! The room looked nothing like described and when we arrived we were met with a very overpowering chemical smell that made us feel dizzy and unwell. When we asked about this they were reluctant to admit it was there & then were vague about the reasoning (apparently bed bug spray). We were forced to check out early because of this and were given no refund. Appalling service and facilities- avoid! There’s a better hotel in the same block for the same price, go there instead
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Bevestigd Hostelworld
View is the only good thing. Staff was terrible, didn’t care about anything Rooms ok but bed had bed bugs, checked out 2 nights early, staff didn’t care. If you are tall good luck sitting on the toilet. Terrible location!!! Nothing in walking distance. Fake grass on the balcony that is always wet but you can’t wear shoes in the hostel. Don’t give you towels but will sell you a tiny little microfiber towel. No hot water and everything smelled of mildew. Once again, staff was terrible!
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Bevestigd Hostelworld
bedbugs… rooftop/view and pool is AMAZING. that’s it
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Bevestigd Hostelworld
The cleanliness was not good and I had bed bugs and when I told the staff, they did not react and did nothing.