Kona Beach Hostel

The room is way too small for 4 people and their belongings, there is only a tiny cupboard for each person about 1 cubic foot. The manager of the hostel is very rude and only cares about money not the guest experience. She’s also very rude to the new staff that are just learning their roles and trying their best. I was needing to change my reservation from 8 nights to 5 nights upon arrival, and the manager forced me to pay the full stay and was no help trying to provide me with a solution

Nous avions réservé pr une nuit chambre privée. À notre arrivé à 20h le monsieur de l’accueil nous dit que notre réservation n’est pas valide. Nous nous retrouvons le soir sans chambre et aucun hôtel n’avait de dispo. On demande si on peut prendre une douche car nous n’aurons pas de logement. Cela nous a été refusé. C’est une honte totale… nous avons dû dormir dans notre voiture. Je vous demande un geste commercial considérable en plus je m’aperçoit que vous ave...

Physical property nice everything else was not . Management is extremely strict , calling your phone to come back to move a bag. Throwing away meals within hours of refrigeration. Causing uncomfortable unsafe situations for medical patients throughout the stay. Cigarette smoke in the kitchen and eating areas is gladly accepted. Overall pay more for less freedom and wasted food and more rules than TSA. Last resort option for those seeking an enjoyable vacation. Worst experience at a hostel

I was genuinely shocked by how little value this place offers for the price. Nearly $200 per night for a private room that feels closer to a budget crash pad than anything remotely premium. At that rate, expectations are high — and this place misses them by a mile. We quickly checked Hotwire and found a room at the Royal Kona Resort just down the street for about half the cost, which really puts things into perspective. The listing photos do not accurately reflect the condition or experience

The customer service is horrible. Can’t get ahold of anyone and when you do they really don’t care. I was bitten in my sleep by ants all in the bedding. Took a 22 dollar deposit and charged me almost the same rate as a hotel. I had better experience with this place in the past but unfortunately it’s no longer the case. I originally wanted to cancel but did not hear back from anyone until almost 30 minutes before they no longer allowed check in.

I would like to thank Sally for her affection. However, the hostel doesn't deliver what it promises. it's not like the photos. extremely small room, without the double bed I had booked and without AC. The boy who received me called the owner (Ane) who started shouting on the phone for him to leave my side. She wanted to charge me $400 more to occupy a room I had paid for. On the last day of our stay, she collected all of our clothes hanging on the clothesline and threw them all in a cardboard.

YUCK. They have hidden charges after booking (one night stay cleaning fee) and all but two of the hostel staff were very rude. The older bald guy making creepy comments to the females there. All the staff seem afraid of the owner and it doesn’t give a good vibe there at all. Highly not recommended and I’ve stayed in 100+ hostels. This one is not good. They wouldn’t store my bag for 20 minutes while I went to the store before my flight - asked for $20. Seems all about the money and rudeness

Unterkunft ansich war gut, aber in die Jahre gekommen. Habe ein 4er Dorm gebucht aber bin in den 8er Dorm gekommen. Habe deutlich mehr gezahlt als die andern Frauen im Zimmer. Als ich die Besitzerin darauf angesprochen habe, meinte sie es sei ein upgrade weil die Dusche im Zimmer sei, welche sehr stinkt. Lässt nicht mit sich reden. Schwierig zum andere Reisende kenne zulernen, da kaum jemand da war.

Tried but unable to submit my response Website is inefficient

Rude woman working there. My buddy and I went here and we agreed it had quite a bad vibe. I also think that this place attracts a lot of degenerates, zeroes, and alcoholics.

The beds and clean, the vibes are goood, the location is great! :)

Location is 1 mile south of downtown Kailua-Kona, with food options, ABC store and shoreline all within a 10 minute walk. Nearby street parking is available. Staff was friendly & helpful and amenities are more in line with a traditional Hawaiian locale rather than a modern hotel. Still, AC is provided to ensure comfort in sleeping quarters. Around the compound, there are open air huts to select from for various activities such as socializing to reading alone. Most of all, an affordable option!

I really enjoyed my stay here. Had many amenities including a stocked kitchen! Sally was very welcoming and the hostel was very clean. It’s a very nice place to have a chill weekend, and also close to town, very walkable!

I had a great stay and the location was perfect for grabbing dinner in the evenings or catching the trolley to go further around the island! I stayed in a single room which had plenty of space and was very comfortable. There were multiple bathroom options and I never had to wait to use the facilities. It was a quiet place, but that was what I was looking for.

Wenn man hier außerhalb der Bürozeiten kommt, wird einem eine Gebühr in Rechnung gestellt. Ich habe den Herzinfakt meines Lebens erlebt. Nach der Mantarochentour wollte ich einchecken, dann habe ich eine Mail gelesen, dass jetzt niemand mehr da ist. Dass war einfach gelogen. Es war jemand da und dieser jemand musste nur die Treppe runter gehen. Dieses Erlebnis hat mir den ganzen Aufenthalt vermiest. Es gibt eine Sicherheitstür mit Code Eingabe. Ich fände es gut, wenn Gäste diesen Code im V...

We were assigned a room with a ceiling so low, my 6 ft husband couldn't stand up straight and there was a beam which made the ceiling even lower that he definitely would have hit his head on. We asked to be moved. Fortunately there was a room available. We spoke to the manager about it and she said that she heard that there was a really tall man assigned to that room. Really tall, really? Also,we were charged a surcharge for staying one night with no rstionallem

安全干净卫生，位置也很好，离海滩很近，离201巴士乘车点也非常近。

The room is way too small for 4 people and their belongings, there is only a tiny cupboard for each person about 1 cubic foot. The manager of the hostel is very rude and only cares about money not the guest experience. She’s also very rude to the new staff that are just learning their roles and trying their best. I was needing to change my reservation from 8 nights to 5 nights upon arrival, and the manager forced me to pay the full stay and was no help trying to provide me with a solution

location good, shower faciities poor

Nous avions réservé pr une nuit chambre privée. À notre arrivé à 20h le monsieur de l’accueil nous dit que notre réservation n’est pas valide. Nous nous retrouvons le soir sans chambre et aucun hôtel n’avait de dispo. On demande si on peut prendre une douche car nous n’aurons pas de logement. Cela nous a été refusé. C’est une honte totale… nous avons dû dormir dans notre voiture. Je vous demande un geste commercial considérable en plus je m’aperçoit que vous ave...

they advertise laundry facilities, but when asked for them, i was not able to use. was told the manager said no one could do laundry, they only can do their sheets and towels, because machines are old. thats not my problem, get new ones. the rooms had no fans or ac, it was hot in room. they had mostly workers, and took up most of the kitchen during busy times. guest should have preferably first at cooking. there were ants on the stove and always in the microwave. not a place i would stay again.

I rather enjoyed the security with the code lock doors and gate. Remember to bring a lock for personal locker for shared quarters. I like the care and caution for cleanliness and lysol and soaps available in each room, bathrooms, etc. With the various travelers it's a must for me. Baggage an luggage could be put away secure until check in. The staff is helpful and eager to help or answer other questions. The hostel is close to one of many beaches and close walk to downtown happenings.

Wir buchten einen Private-Room. Das Zimmer und das Bett waren relativ klein und das Bett nicht ganz so bequem. Das Bad und die Küche mussten geteilt werden. Insgesamt war der Preis dafür einfach viel zu hoch. Die Lage und Sauberkeit haben aber voll gepasst und die Mitarbeiter waren sehr freundlich und hilfsbereit.

Kona is an expensive place. The Kona beach hostel is a viable option in this context. and Staff very friendly and helpful. Garbage collection at 3.15 am on saturday morning is not the hostel's fault but was a significant impediment to a good night's sleep. Lack of windows in our double room meant outside sounds could not be reduced.

It’s advertised that you have laundry facilities at the hostel. You don’t… we were informed upon arrival that “the laundry facilities are for staff only”. Maybe remove it from your listing?

Physical property nice everything else was not . Management is extremely strict , calling your phone to come back to move a bag. Throwing away meals within hours of refrigeration. Causing uncomfortable unsafe situations for medical patients throughout the stay. Cigarette smoke in the kitchen and eating areas is gladly accepted. Overall pay more for less freedom and wasted food and more rules than TSA. Last resort option for those seeking an enjoyable vacation. Worst experience at a hostel

I was genuinely shocked by how little value this place offers for the price. Nearly $200 per night for a private room that feels closer to a budget crash pad than anything remotely premium. At that rate, expectations are high — and this place misses them by a mile. We quickly checked Hotwire and found a room at the Royal Kona Resort just down the street for about half the cost, which really puts things into perspective. The listing photos do not accurately reflect the condition or experience

Staff (Sally) doing the checkin was really cute, was showing me the facilities. But unfortunately the room wasn’t nice at all, it was in ground floor but felt like basement, also very old! There were ants and little insects in the bed, no toilet paper (and no spare one) in the female bathroom, flickering light bulb,…. It was only one man and me in a 6 bed dorm but I was told to take the bed directly in front of the AC, and the man kept on turning it on (cold+super loud!) the whole night -.-

The customer service is horrible. Can’t get ahold of anyone and when you do they really don’t care. I was bitten in my sleep by ants all in the bedding. Took a 22 dollar deposit and charged me almost the same rate as a hotel. I had better experience with this place in the past but unfortunately it’s no longer the case. I originally wanted to cancel but did not hear back from anyone until almost 30 minutes before they no longer allowed check in.

The hostel was okay overall but felt a bit overpriced. Some amenities listed on Hostelworld didn’t exist and some information was outdated. I reached out in advance about one amenity, didn’t get a response, and it wasn’t available on arrival. It wasn’t very social, with no activities and relatively few guests, so probably better for groups than solo travelers. Positives were the good location, decent cleanliness (for a hostel), and a special shout-out to Amisty, who was very kind and w...