Voltar para The Rabbit Tree Hostel
Mostrando 3 relatos · 2 nos últimos 12 meses
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Confirmado Hostelworld
I was given the ball pit room, which was windowless with blasting AC (lost remote) and possibly bed bug droppings. After reporting it, staff offered to clean but the manager was unavailable. The owner responded rudely, denied the issue, became aggressive, and refused a refund for my second night, saying "what would I get out of it?". Despite great staff and food, the experience was ruined by poor cleanliness, possible bedbugs, and the owner’s unprofessional behavior and hostility.
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Confirmado Hostelworld
HATE to leave a bad review but people really need to be aware of what this place is like - amazed to see so many good reviews. The atmosphere is very creepy and my friend found bedbug droppings, the owner wouldn’t believe him. Someone cut their foot on the sharp concrete slabs in the kitchen because it’s no shoes allowed. Only reason it gets some points is because the volunteers were lovely and we had a nice family dinner, but the whole place really freaked me out.
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Confirmado Hostelworld
The hostel lookes really crazy and has a lot of crazy stuff. The chilloutarea is super nice and comfty also the wifi was very good. The people were nice and it feelt like a big family. But the rooms are humid because there are no windows and therefore it smelled. The carpet was pretty dirty and one of us had bed bug bites.