Relatos de percevejo para Alessandro Palace & Bar

Voltar para Alessandro Palace & Bar

Mostrando 16 relatos · 1 nos últimos 12 meses

Possível Hostelworld há 9 meses

I’ve paid half as much for a hostel twice as nice. Woke up covered in bug bites that weren’t there the night before so there must’ve been bugs in the bed. The bathrooms have no ventilation so they stink of mildew and are super muggy for a while after anyone showers. My key stopped working twice as did the AC. The location was fine but not great by any means. OBVIOUSLY hostels are a budget stay but again, I would never pay what I did for this one again when there are much nicer ones everywhere.
Confirmado Hostelworld há 2 anos

Bathroom was dirty, I think there’s a reasonable chance the bed had bedbugs. We found bites 3 days after staying here in a private room. The staff was neutral at best. Not extremely welcoming and sometimes a little rude.
Confirmado Hostelworld há 2 anos

Amenities were out dated and not clean. Got eaten alive by bed bugs the first night and then switched rooms and continued to get bitten. My roommates in the second room had the same bites as well.
Confirmado Hostelworld há 3 anos

Everything was fine until my last night there! The guest who was staying above me found a bedbug, and reported it to staff. The staff changed their bed, but did not let anyone in the room know. I found out through word of mouth, and ended up not sleeping at all because I didn’t know if my bed also had bed bugs. I understand stuff happens but just be open about it! Maybe throw in a free drink or something.
Confirmado Hostelworld há 3 anos

Overall the hostel was fine, as one of the cheaper options in Rome you don’t expect anything luxurious. Location is good and the staff were helpful when needed. I was concerned going in about bed bugs after some reviews but the sheets and mattress I had were spotless and fresh so can’t complain on that. The bathrooms are in serious need of a deep clean however, the showers have black mould very visibly in multiple cubicles. The kitchen worked for what was needed, but similarly the fridge could use a good deep clean and more organising. Would still stay here again as the atmosphere was good, location was great and the room was sufficient for the price.
Confirmado Hostelworld há 3 anos

Warning for bedbugs!! I didn't see any reviews mentioning it on HW, but on Google there are. When I arrived I wanted to make my bed and (luckily before unpacking) found a bedbug in my sheets, so I left the room to tell the reception. No reaction of surprise or concern, so I guess it's a common problem (?). As they didn't want to give me a refund, cleaning compensation, or voucher for a different place, I let myself move up two floors. I think the bedbugs are not in every floor, but be careful!
Confirmado Hostelworld há 3 anos

BEDBUGS!!! Only realised when I left that I was covered in bed bug bits and unfortunately now have to get an exterminator to see if I have brought them home!!!!
Confirmado Hostelworld há 3 anos

Not a bad hostel. I think it helped meeting fun people there, as all of the communal spaces save the kitchen are bars. The bathrooms weren't the best and certainly weren't the cleanest, but the bedrooms were alright. I did not have any experiences with bedbugs here. Only reaoly s**** part is how early they close the downstairs bar and shuttle you upstairs, then close that bar two hours later. Could use soke linger hours to accomodate guests.
Confirmado Hostelworld há 3 anos

Bedbugs in the room. Me and my roommate told an employee this but he did not care. He said they change linen every day, as if that would solve the issue. Very rude employee also no refund although bedbugs. Since people will continue booking this hostel anyway, there is no need for the employee to remove bedbugs.
Confirmado Hostelworld há 3 anos

I'm disappointed. I've spent 50€/night and my bed was not clean: I ended up getting bed bugs, and my roommates too. By reading others' reviews, it seems that this problem has been happening for a while. The overall location is good, and the stuff was friendly, but the place is dirty and it lacks maintenance. For example, in the kitchen there was a piece of wood with some nails hanging out... Not recommended.
Confirmado Hostelworld há 3 anos

Location is good, staff was nice. We found bed bugs in our luggage after staying here, saw another review saying they found bed bugs in the sheets but didn’t see until after our stay. The bathrooms smell bad. Lockers are too small and our bags got full of dust when we put them under the bed (they have posters saying not to leave things on the ground or they will be removed by cleaning crew but they clearly don’t clean under the beds). Overall, don’t think I’d stay here again. Wasn’t terrible tho
Confirmado Hostelworld há 3 anos

The rooms and restrooms were very dirty and ugly, we found bed bugs in the sheets, the personal wasn’t nice only one employee in the front desk.
Confirmado Hostelworld há 3 anos

Hostel was good, few cases of bed bugs
Confirmado Hostelworld há 3 anos

The location was fantastic and the rooftop bar was nice. There were also a good number of bathrooms for all the people. However there were bed bugs in multiple beds in our room and in at least one other room too.
Confirmado Hostelworld há 3 anos

The terrace bar was good and a very fun way to meet people. There were bed bugs in two of the beds in our room and one of our friends had bed bugs even in the new room he was moved to so he ended up sleeping on the floor. The shower was smelly and the water got everywhere. Location was good. Made life long friends in this hostel, shoutout to them.
Confirmado Hostelworld há 3 anos

Really conveniently located near the bus station, staff was really really sweet and helpful, easy luggage storage. Everything looked pretty clean but unfortunately woke up with multiple bedbug bites :(