Voltar para Sleepbox Hotel Cameron Highlands
Mostrando 19 relatos · 1 nos últimos 12 meses
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Confirmado Hostelworld
The hostel is really nice, in a great location, and has great amenities. Sadly there is a bed bug infestation currently, at least in the all girl dorm. I’m leaving this review because I feel the staff aren’t taking it seriously enough.
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Confirmado Hostelworld
We had bedbugs…
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Confirmado Hostelworld
bed bugs everywhere
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Confirmado Hostelworld
We vonden de eerste nacht een bedbug op het kussen. Daarna geswitched naar een ander hotel. Ze waren wel erg behulpzaam en we kregen ons geld terug!
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Confirmado Hostelworld
BEDBUGS!!! We stayed there for 3 nights and I woke up the second morning with a bedbug on my arm. We immediately told the staff but they said they couldn’t give us a refund so instead we could get moved to a different room. Apparently they’ve had a problem with bedbugs for over a year now as the reviews suggest, and the person working there also told me they close down once a month to spray everything. I guess it doesn’t work all that well… Lobby etc was nice to hang out but that was not okay…
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Confirmado Hostelworld
The staff is friendly but bedbugs ruined my stay
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Confirmado Hostelworld
Sleepbox was overall nice, the beds were comfortable, the location was good and the staff were lovely. Unfortunately, we did find bed bug bites all over us after staying here. The staff were apologetic about this and I understand it is hard to control but this was obviously a big negative for us.
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Confirmado Hostelworld
Lovely place to stay. One big room with podstyle-beds so still quiet. Just a short walk from the town centre. The two guys running it are amazingly warm and welcoming. No bedbugs!!!
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Confirmado Hostelworld
Read about bedbug issue. However my stay was great. Good experience. Faizal, a nice guy and friendly staff, been told the bedbug issue has been sorted out in July by pest control company. A nice place to stay....
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Confirmado Hostelworld
Worst hostel ever. BED BUGS EVERYWHERE, they know it and don’t even care, told the reception, he was acting in front of another girl like i didn’t have any proof so i took a video. The receptionist started to be really rude and started shouting at me telling me to leave the hostel. I left and had to find an other hostel at 10:30 pm. NEVER go there, they are unrespectful, rude, and don’t even care about the bed bugs.
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Confirmado Hostelworld
Huge bed bug issue. Was supposed to stay 2 nights but after the first night my friends and I noticed bed bugs in all of our bunks. I woke up with a bed bug moving on my pillow. We went to ask for a refund and before I even finished my sentence as to why the receptionist said “why bed bugs? We had the place cleaned for them 2 days ago”, he was well aware of the problem. He even tried to joke with us saying “Maybe the bedbugs were attracted to women”. Made us all extremely uncomfortable. Would not recommend t
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Confirmado Hostelworld
Aight then lads. So overall it’s not bad and I’m not a fussy traveller but there are a few downsides. There’s a serious bed bug problem. This is of course a reasonably common hostel problem but they know about it and as soon as someone has moved out of a bed because of bed bugs they offer it to someone else. So that’s not ideal….well it’s just plain negligence. Onto the staff, you will talk to one guy mostly and when I say you will talk to him I mean you talk to him and he watches his marvel film on the tv
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Confirmado Hostelworld
It’s good but there are bedbugs
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Confirmado Hostelworld
I had to leave after the first night because I was bitten by bed bugs. I didn't look at the reviews beforehand but if you check their google maps reviews you'll see it's a problem dating back years.
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Confirmado Hostelworld
It could be a nice hostel, but I feel like they don't bother to keep it nice. Bathroom is dirty and in our beds were dead bedbugs. Someone in the room had alive ones in their bed. But the people on the reception were nice and helpful
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Confirmado Hostelworld
bed bugs
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Confirmado Hostelworld
Prima plek, maar bedbugs aangetroffen. Hoe dan ook vermijden.
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Confirmado Hostelworld
Beware BED BUGS in February 2023. Unfortunately our stay was overshadowed by the fact that there were multiple bed bugs in both our beds. Another couple also had the same. The staff member on reception was extremely unhelpful and unapologetic, refused my initial request to wash my clothes and then mt refund request to pay for the cost of my laundry. The other staff member (housekeeper) was much more apologetic but basically just didn't want a bad review.
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Confirmado Hostelworld
Bedbugs were found in the room next door. Receptionist kept disappearing and was very unhelpful. When I decided to check out early, I was informed I could not be refunded because, “there were no complaints of bedbugs in the girls room yet.” YET. I didn’t want to wait long enough for them to migrate…. Only good thing was the location was great.