Onefam Sungate

Best hostel ever. Good vibe, place, staffs. The enviroment is clean, comfortable and safety. Sure I'll stay there next times. Thanks guys!

One of the best hostels I’ve ever stayed in! There’s something for everyone - it’s social and everyone’s very chatty but not overly crowded and loud and you still get some moments of peace. It’s also super clean and in an amazing location in the centre of the city! Every person who works there is amazing and they always make you feel welcome and safe. If you’re wondering whether or not you should book this place then you definitely should !

AMAZING HOSTEL EXPERIENCE!! Had such a good couple nights stay, staff were all lovely and so helpful, Facilities were excellent as well as the room and bed. Big shout out to Melissa the tour guide for our Toledo trip; very knowledgeable and such a lovely person to lead the group, didn't have to worry about anything except enjoying the trip thanks to her - amazing vibes all around 10/10

It was great I’ll come back

Nuestra estadía fue muy buena. El personal es amable desde el primer momento y tienen muy buen ambiente de integración Súper recomendado😁

Hey! Just wanted to say thanks for the great stay. Everything went perfectly, the room was clean, the atmosphere was awesome, and the staff were super friendly and helpful. I really enjoyed my time here and would definitely recommend this hostel to others. Thanks again for everything!

This is the best hostel I've ever stayed at in Madrid. Everything was wonderful: the staff, the service, the people, and the accommodations. I never felt like just another customer—I always felt like a valued guest and a friend. Thank you, friends.

Best hostel ever, good vibes, lovely and helpful staffs, structure, clean, they make you feel in home. Great people, location is great and sure I’ll back.

Un hostel súper lindo y amigable. Muy ordenado y limpio, con desayuno gratis súper rico! Y con actividades diarias muy divertidas y que te permiten conocer otros viajeros y hacer amistades! Además, muy cómoda la habitación y la cama. Sin dudas volvería y lo recomiendo!

I cannot thank the staff here highly enough for their service and assistance. We had the unfortunate circumstance of my partner having an accident 2 days before and being put on crutches. The staff were so incredibly helpful, assisting with our luggage, and letting us stay in the hostel even though we arrived early because we couldnt walk the 2 flights of stairs again. They assisted us heaps over the time we were there, and always with a smile. The rooms are nice, the beds are comfortable. Ther...

Our stay was short but was positive. We especially are grateful to Fran who gave us a lot of advice that made our short Madrid trip very memorable:) There are many facilities for comfort, and there are many activities to help us all get acquainted with one another and the city. The hostel was very clean and is one of the better experiences I’ve had. I do need to mention that earplugs are needed, but because the city center is very alive, though most of the noise is mitigated with closed windo...

Had a great stay here. The hostel had a really good atmosphere and everything was smooth from start to finish Fran, who checked me in, was exactly what you’d want from hostel staff - kind, accommodating and really helpful

Es la segunda vez que voy al hostel, siempre de 10, volvería a ir una 3ra si vuelvo a Madrid. Fran y todo el personal siempre muy amables

O hostel tem uma localização super central, o pessoal é simpático, organiza atividades e tudo estava limpo! Pontos para o chuveiro que era ótimo! Eu fiquei no quarto com outras 3 mulheres e eu já sabia que não seriam beliches com cortina. Se vai ser tranquilo ou não depende de com quem você está compartilhando o ambiente. O único comentário seria que o acesso é só por escadas - meu quarto ficava no 3º andar e por ser um prédio, não há área aberta dentro, mas isso não foi um p...

Very clean and well organized hostel, would recommend! Beds were comfy, kitchen was well equipped and the free snacks for breakfast felt like a little present every day: amazing! I wasn’t the most social guest as I was visiting a friend but guests seemed kind and it was nice that OneFam organizes all kinds of social activities. It was quiet at night, despite being so in the city center. Staff very friendly and helpful!

El mejor hostel de Madrid, Fran me recibió como si estuviese en casa. Llegué mucho tiempo antes del Check-in y ofrecieron recibirme las valijas y guardarlas para que pudiera aprovechar el día sin cargarlas. De la misma forma permiten guardar el equipaje una vez realizado el check-out. Tienen propuestas increíbles para hacer durante el día y la noche. El mejor hostel de Madrid para socializar

Great property, great location, great activity organisation

Amei minha estadia no Onefam Sungate, mesmo que tenham sido poucos dias. Ficar lá no final de uma viagem foi providencial pela localização maravilhosa. Todo o pessoal atencioso e querido! Se tiver um ponto para destacar negativo são as escadas, mas não tem muito o que fazer. Enfim, amei tudo!

I had an absolute lovely time in OneFam hostel. Thzre is a lot of activities happening, very well located, not too crowed, and most importanly this "one family " feeling, that the team is working daily to create and make you fell at home (special huge thank you Fran and Alex) making live Not my first time in a Onefam hostel, and defintely not the last

Staff gentis e preparados. Atividades sociais fomentadas pelo hostel são divertidas e organizadas. Local limpo e organizado. Um dos melhores que fiquei.