Berat · Albania
Berat Backpackers Hostel
Bettwanzen-Meldungen
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Bestätigt Booking.com
I found bedbugs in our room and asked if we can go to the other room which was free. The daughter messaged me not very friendly that the room is very clean and that there are no other private rooms... Also would be nice not to wait when we arrive... We messaged 1:30 h before we arrived like she asked us to
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Bestätigt Google Maps
Very nice view and good location. But I had BEDBUGS, my arms and Back was all covered in bites and the owners and volunteers didn’t do absolutely nothing. I wanted my money back and they never gave me an answer. Please DO NOT STAY HERE!
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Bestätigt Hostelworld
The location is great and the staff are really friendly! However the breakfast was covered in wasps which wasn’t great, and I’m pretty sure I got bed bugs on my last night after I moved beds. They don’t wash the sheets or blankets between guests which isn’t ideal.
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Bestätigt Hostelworld
Bad: Some of my group got bedbugs but realised after checkout. I asked some other friends who stayed here in the days prior, they had the same issue and made the staff aware, so they're still taking bookings w/o deep cleaning. They don't wash the blankets/quilts between guests or offer duvet covers. Breakfast was nice but there was 20-30 wasps covering the fruit and jam. Good: Staff are friendly & the tours offered are fun. Location's great & building has a lot of character, showers & WCs clean.