Agga CNX Hostel

I did book for 1 night, the bed wasn’t clean at all, on the floor was a hole which anything could have came up in the room, I found hairs in bed, then while sleeping i got bitted all over my body I woke up at 3 checked the mattress stitches and was bedbugs in there, i left immediately the room and i had to go to the laundry in the middle of the night to was everything. In the morning one member of the staff was quite rude telling me that because i stayed 1 night I wasn’t eligible for refund