Kuta Lombok · Indonesia
Waiwas Hostel Lombok
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Bedbugs
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Bedbugs
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Bed bugs! Go elsewhere. I've been backpacking all around Asia and never left a bad review but here we are now. I woke up with my body full of bed bugs' bites and reported about it and asked for a refund for another night I had booked. The manager was very reluctant to give me the refund and never admitted the problem and just kept saying "it's not possible we have bed bugs". After I sent him photos of my bites and most likely bed bugs' droppings on the bed, he finally agreed with the refund (still kept denying the problem) but told me to wait hours until 5pm until he comes to the hostel because no one else could have done the refund so I just left. Also the toilet wasn't working and electricity went off. Would not recommend. The staff was working hard though and were nice.